グローバル金融情報ベンダーのクライアント・スペシャリストの求人

以下のような方を募集しています

●対顧客でのサービス提供、サポート経験のある方
●社内でビジネスレベルでの英語コミュニケーション可能な方
●銀行もしくは証券会社等金融機関での営業経験ある方尚可

Position Overview
●Retain market share by enabling end users to maximise the value of the desktop, identify and focus on the “at risk” customers and generate leads.
●Client Specialists will use their specialist knowledge to demonstrate, and train on, relevant functionality and content to specific end user workflows, increasing usage and product stickiness.

Essential Responsibilities
●Train new and existing end users on the desktop
●Timely capture of end user intelligence in appropriate Customer Relationship Management (CRM) system
●Increase product stickiness by demonstrating relevant new content and functionality that enable end users to make money
●Take orders for small-volume sales of desktops and specialist data at existing customers
●Identify “at risk” customers/end users and tactically focus on retaining them, bringing in Sales Specialists where required
●Generate leads to pass to Sales Specialists for conversion
●Provide customer feedback to product development/SBU and represent the “voice of the customer”
●Participate in strategic migration activities as required

★当初契約社員ですが、正社員登用の実績も高いです

Qualifications
●Basic market understanding
●Strong customer service skills
●Presentation skills (verbal & written)
●Strong interpersonal skills
●Ability to organize and execute a sales plan
●Native Japanese
●Business English