{"id":52114,"date":"2024-01-02T12:00:00","date_gmt":"2024-01-02T03:00:00","guid":{"rendered":"https:\/\/www.kotora.jp\/c\/?p=52114"},"modified":"2026-02-04T21:56:34","modified_gmt":"2026-02-04T12:56:34","slug":"52114","status":"publish","type":"post","link":"https:\/\/www.kotora.jp/c\/52114\/","title":{"rendered":"CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u8077\u306e\u9b45\u529b\u3068\u306f\uff1f\u5e74\u53ce1000\u4e07\u5186\u3078\u306e\u9053\u306e\u308a"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u306f\uff1f\u57fa\u672c\u60c5\u5831\u3068\u696d\u52d9\u5185\u5bb9<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u3068\u306f\uff1f\u305d\u306e\u5f79\u5272\u3068\u91cd\u8981\u6027<\/h3>\n\n\n\n<p>\u3000 CRM\uff08Customer Relationship Management\uff09\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7ba1\u7406\u3057\u3001\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306e\u624b\u6cd5\u3084\u30b7\u30b9\u30c6\u30e0\u3092\u6307\u3057\u307e\u3059\u3002\u73fe\u4ee3\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u4f01\u696d\u306e\u6210\u9577\u306b\u6b20\u304b\u305b\u307e\u305b\u3093\u3002CRM\u306f\u9867\u5ba2\u60c5\u5831\u3092\u57fa\u306b\u3057\u305f\u8cfc\u8cb7\u50be\u5411\u3084\u884c\u52d5\u306b\u57fa\u3065\u304d\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u53ce\u76ca\u5411\u4e0a\u306b\u3064\u306a\u3052\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001CRM\u306f\u5358\u306a\u308b\u30c4\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001\u4f01\u696d\u6226\u7565\u306e\u4e2d\u6838\u3068\u3057\u3066\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u304a\u308a\u3001\u7279\u306b\u5e74\u53ce1000\u4e07\u5186\u3092\u72d9\u3048\u308b\u3088\u3046\u306a\u7ba1\u7406\u8077\u3084\u5c02\u9580\u8077\u306b\u3068\u3063\u3066\u3082\u6b20\u304b\u305b\u306a\u3044\u30c6\u30fc\u30de\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306e\u4e3b\u306a\u696d\u52d9\u5185\u5bb9<\/h3>\n\n\n\n<p>\u3000 CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u95a2\u4fc2\u3092\u3088\u308a\u52b9\u679c\u7684\u306b\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u6226\u7565\u7684\u306a\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\u3067\u3059\u3002\u305d\u306e\u5177\u4f53\u7684\u306a\u696d\u52d9\u5185\u5bb9\u306b\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u5206\u6790\u3092\u901a\u3058\u3066\u3001\u8cfc\u5165\u50be\u5411\u3084\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u628a\u63e1\u3059\u308b\u3002<\/li>\n\n\n\n<li>\u7d4c\u55b6\u6226\u7565\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u306e\u7acb\u6848\u306b\u304a\u3044\u3066\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u610f\u601d\u6c7a\u5b9a\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3002<\/li>\n\n\n\n<li>\u30c1\u30e3\u30cd\u30eb\u6539\u9769\u3092\u30c6\u30fc\u30de\u306b\u3001\u8907\u6570\u306e\u63a5\u70b9\u3067\u4e00\u8cab\u6027\u306e\u3042\u308b\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u3092\u5b9f\u73fe\u3059\u308b\u3002<\/li>\n\n\n\n<li>Salesforce\u3084Microsoft\u306a\u3069\u306eCRM\u30c4\u30fc\u30eb\u306e\u9078\u5b9a\u3001\u63d0\u6848\u3001\u5c0e\u5165\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3002 \u3000 \u3053\u308c\u3089\u306e\u6d3b\u52d5\u3092\u901a\u3058\u3066\u3001\u4f01\u696d\u304c\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u5411\u4e0a\u3055\u305b\u3001\u53ce\u76ca\u3092\u6700\u5927\u5316\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3059\u308b\u306e\u304c\u3001CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306e\u5f79\u5272\u3067\u3059\u3002\u7279\u306b\u73fe\u5728\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u3067\u306f\u3001\u3053\u308c\u3089\u306e\u30b9\u30ad\u30eb\u3092\u6d3b\u304b\u3059\u3053\u3068\u3067\u9ad8\u3044\u5e74\u53ce\u3092\u5f97\u308b\u9053\u3082\u5e83\u304c\u3063\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u6c42\u3081\u3089\u308c\u308b\u30b9\u30ad\u30eb\u3084\u77e5\u8b58<\/h3>\n\n\n\n<p>\u3000 CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u6d3b\u8e8d\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5c02\u9580\u7684\u306a\u77e5\u8b58\u3068\u3068\u3082\u306b\u5b9f\u8df5\u7684\u306a\u30b9\u30ad\u30eb\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u307e\u305a\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6df1\u304f\u5206\u6790\u3059\u308b\u80fd\u529b\u306f\u5fc5\u9808\u3067\u3059\u3002RFM\u5206\u6790\u3084\u30c7\u30b7\u30eb\u5206\u6790\u3068\u3044\u3063\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u624b\u6cd5\u3092\u4f7f\u3044\u3053\u306a\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u307e\u305f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u5186\u6ed1\u306b\u9032\u3081\u308b\u305f\u3081\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b9\u30ad\u30eb\uff08\u4f8b: PMP\u8cc7\u683c\uff09\u3084IT\u306b\u95a2\u3059\u308b\u57fa\u672c\u7684\u306a\u77e5\u8b58\u3082\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000 \u3055\u3089\u306b\u3001CRM\u30c4\u30fc\u30eb\u306e\u64cd\u4f5c\u30b9\u30ad\u30eb\u3082\u5927\u5207\u3067\u3059\u3002Salesforce\u3084SAP\u3068\u3044\u3063\u305fCRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u4f7f\u7528\u7d4c\u9a13\u304c\u3042\u308c\u3070\u3001\u5927\u304d\u306a\u30a2\u30d4\u30fc\u30eb\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002\u52a0\u3048\u3066\u3001\u30a2\u30b8\u30e3\u30a4\u30eb\u958b\u767a\u3084\u30b9\u30af\u30e9\u30e0\u306e\u7d4c\u9a13\u304c\u3042\u308b\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3067\u3042\u308c\u3070\u3001\u3088\u308a\u591a\u304f\u306e\u9078\u629e\u80a2\u304c\u5e83\u304c\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002\u3053\u308c\u3089\u306e\u30b9\u30ad\u30eb\u3092\u6301\u3064\u3053\u3068\u3067\u3001CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u5e74\u53ce1000\u4e07\u5186\u3068\u3044\u3046\u76ee\u6a19\u3082\u73fe\u5b9f\u306e\u3082\u306e\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-wp-oembed-blog-card wp-block-embed-wp-oembed-blog-card\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.kotora.jp\/c\/40057-2\n<\/div><\/figure>\n\n\n\n<p class=\"has-text-align-right\"><strong><a href=\"https:\/\/www.kotora.jp\/service\/tenshoku_entry.php?utm_campaign=kotora_contents_52114\">\u8ee2\u8077\u306e\u3054\u76f8\u8ac7\uff08\u7121\u6599\uff09\u306f\u3053\u3061\u3089\uff1e<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u306e\u30ad\u30e3\u30ea\u30a2\u30d1\u30b9<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u521d\u5fc3\u8005\u304b\u3089\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3078\u306e\u9053\u306e\u308a<\/h3>\n\n\n\n<p>\u3000CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u306e\u30ad\u30e3\u30ea\u30a2\u3092\u59cb\u3081\u308b\u306b\u306f\u3001\u307e\u305aCRM\u306e\u57fa\u672c\u7684\u306a\u77e5\u8b58\u3068\u30b9\u30ad\u30eb\u3092\u7fd2\u5f97\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08CRM\uff09\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001CRM\u30c4\u30fc\u30eb\u306e\u5229\u7528\u7d4c\u9a13\u3084\u30c7\u30fc\u30bf\u5206\u6790\u80fd\u529b\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u65b0\u5352\u3084\u672a\u7d4c\u9a13\u304b\u3089\u30b9\u30bf\u30fc\u30c8\u3059\u308b\u5834\u5408\u3001IT\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3084\u30b7\u30b9\u30c6\u30e0\u30a8\u30f3\u30b8\u30cb\u30a2\u3068\u3057\u3066\u306e\u57fa\u790e\u7d4c\u9a13\u3092\u7a4d\u3080\u3068\u3001CRM\u3078\u306e\u5fdc\u7528\u304c\u683c\u6bb5\u306b\u5e83\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000\u521d\u5fc3\u8005\u304c\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306b\u306a\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u4f01\u696d\u306e\u8ab2\u984c\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u305d\u308c\u306b\u5fdc\u3058\u305f\u6226\u7565\u3092\u7acb\u6848\u30fb\u5b9f\u884c\u3059\u308b\u529b\u304c\u5fc5\u8981\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001Salesforce\u3084SAP\u3068\u3044\u3063\u305f\u4e3b\u8981\u306aCRM\u30c4\u30fc\u30eb\u306e\u4f7f\u3044\u65b9\u3092\u30de\u30b9\u30bf\u30fc\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u307e\u305f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b9\u30ad\u30eb\u3084\u30c7\u30b7\u30eb\u5206\u6790\u3001RFM\u5206\u6790\u306e\u3088\u3046\u306a\u30c7\u30fc\u30bf\u5206\u6790\u624b\u6cd5\u306e\u5b66\u7fd2\u3082\u9032\u3081\u308b\u3079\u304d\u3067\u3059\u30023\u301c5\u5e74\u306e\u7d4c\u9a13\u3092\u7a4d\u3080\u3053\u3068\u3067\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u4fe1\u983c\u3055\u308c\u308b\u5c02\u9580\u5bb6\u3068\u3057\u3066\u306e\u7acb\u5834\u3092\u78ba\u7acb\u3067\u304d\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30af\u30e9\u30b9\u306b\u306a\u308b\u305f\u3081\u306e\u6761\u4ef6<\/h3>\n\n\n\n<p>\u3000CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30af\u30e9\u30b9\u306b\u6607\u9032\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30c1\u30fc\u30e0\u3092\u30ea\u30fc\u30c9\u3057\u306a\u304c\u3089\u8907\u6570\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u6210\u529f\u306b\u5c0e\u304f\u80fd\u529b\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u8cc7\u683c\uff08PMP\uff09\u3084ITIL\u8cc7\u683c\u3092\u53d6\u5f97\u3059\u308b\u3053\u3068\u3067\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u5168\u4f53\u3092\u7684\u78ba\u306b\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3059\u308b\u30b9\u30ad\u30eb\u3092\u8a3c\u660e\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u3053\u308c\u307e\u3067\u306e\u30ad\u30e3\u30ea\u30a2\u3067\u57f9\u3063\u305f\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u3084CRM\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306e\u6210\u529f\u5b9f\u7e3e\u304c\u6607\u9032\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000\u3055\u3089\u306b\u3001\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30af\u30e9\u30b9\u3067\u306f\u6280\u8853\u529b\u3060\u3051\u3067\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u3092\u4fef\u77b0\u3059\u308b\u8996\u70b9\u304c\u91cd\u8981\u3067\u3059\u3002\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u6226\u7565\u306e\u7acb\u6848\u3084\u30c1\u30e3\u30cd\u30eb\u6539\u9769\u306e\u63d0\u6848\u306a\u3069\u3001\u5358\u306a\u308b\u30b7\u30b9\u30c6\u30e0\u30b3\u30f3\u30b5\u30eb\u306b\u3068\u3069\u307e\u3089\u306a\u3044\u5e83\u7bc4\u306a\u9818\u57df\u3067\u306e\u77e5\u8b58\u304c\u5f37\u307f\u3068\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u90e8\u4e0b\u306e\u80b2\u6210\u3084\u30c1\u30fc\u30e0\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u6700\u5927\u5316\u3059\u308b\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3082\u5fc5\u9808\u8981\u7d20\u3067\u3059\u3002\u3053\u306e\u30ec\u30d9\u30eb\u306b\u9054\u3059\u308b\u3053\u3068\u3067\u3001\u5e74\u53ce1000\u4e07\u5186\u4ee5\u4e0a\u306e\u7bc4\u56f2\u306b\u8fd1\u3065\u304f\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5f79\u54e1\u30af\u30e9\u30b9\u30fb\u30d5\u30ea\u30fc\u30e9\u30f3\u30b9\u306e\u9078\u629e\u80a2\u3068\u305d\u306e\u9b45\u529b<\/h3>\n\n\n\n<p>\u3000CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u306e\u30ad\u30e3\u30ea\u30a2\u306e\u6700\u7d42\u7684\u306a\u9078\u629e\u80a2\u306e1\u3064\u304c\u3001\u5f79\u54e1\u30af\u30e9\u30b9\u306b\u306a\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u3067\u306f\u3001\u4f01\u696d\u5168\u4f53\u306eCRM\u6226\u7565\u3092\u7d71\u62ec\u3057\u3001\u5927\u304d\u306a\u7d4c\u55b6\u5224\u65ad\u306b\u95a2\u4e0e\u3059\u308b\u6a5f\u4f1a\u304c\u3042\u308a\u307e\u3059\u3002\u5fc5\u8981\u306a\u6761\u4ef6\u3068\u3057\u3066\u306f\u3001CRM\u95a2\u9023\u3060\u3051\u3067\u306a\u304f\u3001\u7d4c\u55b6\u6226\u7565\u306e\u69cb\u7bc9\u529b\u3084\u5e45\u5e83\u3044\u696d\u754c\u77e5\u8b58\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u5f79\u54e1\u30af\u30e9\u30b9\u3067\u306f\u5e74\u53ce2000\u4e07\u5186\u3092\u8d85\u3048\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308a\u3001\u8cac\u4efb\u3068\u5831\u916c\u304c\u5927\u304d\u304f\u306a\u308b\u305f\u3081\u3001\u591a\u304f\u306e\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306b\u3068\u3063\u3066\u7a76\u6975\u306e\u76ee\u6a19\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000\u3082\u30461\u3064\u306e\u9078\u629e\u80a2\u304c\u3001\u30d5\u30ea\u30fc\u30e9\u30f3\u30b9\u3067\u306e\u72ec\u7acb\u3067\u3059\u3002\u30d5\u30ea\u30fc\u306eCRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u6848\u4ef6\u306b\u5fdc\u3058\u3066\u67d4\u8edf\u306a\u50cd\u304d\u65b9\u304c\u53ef\u80fd\u3067\u3042\u308a\u3001\u7279\u306b\u5e0c\u5c11\u4fa1\u5024\u306e\u9ad8\u3044\u30b9\u30ad\u30eb\u3092\u6301\u3064\u4eba\u6750\u306f\u30011\u6848\u4ef6\u3067\u9ad8\u53ce\u5165\u3092\u5f97\u3089\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u4f01\u696d\u306b\u7e1b\u3089\u308c\u305a\u3001\u81ea\u8eab\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3067\u50cd\u3051\u308b\u3068\u3044\u3046\u30e1\u30ea\u30c3\u30c8\u304c\u9b45\u529b\u3067\u3059\u3002\u305f\u3060\u3057\u5b89\u5b9a\u6027\u3084\u7d99\u7d9a\u7684\u306a\u6848\u4ef6\u7372\u5f97\u306e\u8ab2\u984c\u304c\u3042\u308b\u305f\u3081\u3001\u4e00\u5b9a\u306e\u4eba\u8108\u3084\u5b9f\u7e3e\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000\u3044\u305a\u308c\u306e\u9078\u629e\u80a2\u306b\u304a\u3044\u3066\u3082\u3001CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u306e\u30ad\u30e3\u30ea\u30a2\u3092\u78e8\u304d\u7d9a\u3051\u308b\u3053\u3068\u3067\u3001\u5e74\u53ce1000\u4e07\u5186\u4ee5\u4e0a\u306e\u5b9f\u73fe\u304c\u76ee\u6307\u305b\u307e\u3059\u3002\u81ea\u5206\u306e\u76ee\u6a19\u306b\u6cbf\u3063\u305f\u30ad\u30e3\u30ea\u30a2\u30d1\u30b9\u3092\u9078\u3073\u3001\u7740\u5b9f\u306b\u5b9f\u7e3e\u3092\u7a4d\u307f\u4e0a\u3052\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.kotora.jp\/c\/41110\n<\/div><\/figure>\n\n\n\n<p class=\"has-text-align-right\"><strong><a href=\"https:\/\/www.kotora.jp\/service\/tenshoku_entry.php?utm_campaign=kotora_contents_52114\">\u8ee2\u8077\u306e\u3054\u76f8\u8ac7\uff08\u7121\u6599\uff09\u306f\u3053\u3061\u3089\uff1e<\/a><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><a href=\"https:\/\/p.kotora.jp\/l\/129731\/2025-04-13\/3wwyg1\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"567\" height=\"144\" src=\"https:\/\/www.kotora.jp\/c\/images\/2025\/04\/567\u00d7144-02.jpg\" alt=\"\" class=\"wp-image-73105\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u5e74\u53ce1000\u4e07\u5186\u3092\u76ee\u6307\u3059\u306b\u306f\uff1f\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u5e74\u53ce\u306e\u76ee\u5b89\u3068\u968e\u5c64\u5225\u5206\u5e03<\/h3>\n\n\n\n<p>\u3000CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306e\u5e74\u53ce\u306f\u7d4c\u9a13\u3084\u8077\u4f4d\u306b\u3088\u3063\u3066\u5e45\u304c\u3042\u308a\u307e\u3059\u3002\u4e00\u822c\u7684\u306a\u76f8\u5834\u3068\u3057\u3066\u3001\u521d\u7d1a\u30ec\u30d9\u30eb\u306eCRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f700\u4e07\uff5e900\u4e07\u5186\u7a0b\u5ea6\u3001\u4e2d\u7d1a\u8005\u306f800\u4e07\uff5e1200\u4e07\u5186\u3001\u9ad8\u3044\u5c02\u9580\u6027\u3092\u6c42\u3081\u3089\u308c\u308b\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u30ec\u30d9\u30eb\u3084\u7ba1\u7406\u8077\u306b\u9054\u3059\u308b\u30681200\u4e07\uff5e1600\u4e07\u5186\u3092\u8d85\u3048\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5f79\u54e1\u30af\u30e9\u30b9\u3084\u30d5\u30ea\u30fc\u30e9\u30f3\u30b9\u3068\u306a\u308c\u3070\u3001\u5e74\u53ce2000\u4e07\u5186\u4ee5\u4e0a\u3068\u3044\u3046\u4f8b\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u3000\u5e74\u53ce1000\u4e07\u5186\u3092\u76ee\u6307\u3059\u5834\u5408\u3001\u5358\u306b\u4f01\u696d\u3067\u306e\u52e4\u52d9\u5e74\u6570\u3092\u91cd\u306d\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u5e02\u5834\u4fa1\u5024\u3092\u9ad8\u3081\u308b\u30b9\u30ad\u30eb\u3084\u8cc7\u683c\u3092\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u307e\u305f\u3001\u9996\u90fd\u570f\u306a\u3069\u9ad8\u53ce\u5165\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u304c\u8c4a\u5bcc\u306a\u5730\u57df\u3067\u306e\u52e4\u52d9\u3082\u76ee\u6a19\u9054\u6210\u3078\u306e\u4e00\u52a9\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u306e\u65b9\u6cd5\u3068\u8cc7\u683c\u53d6\u5f97\u306e\u91cd\u8981\u6027<\/h3>\n\n\n\n<p>\u3000CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u5e74\u53ce1000\u4e07\u5186\u306b\u5230\u9054\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5c02\u9580\u77e5\u8b58\u3068\u5b9f\u52d9\u30b9\u30ad\u30eb\u306e\u5411\u4e0a\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u7279\u306b\u3001CRM\u30c4\u30fc\u30eb\uff08Salesforce\u3001Microsoft Dynamics\u306a\u3069\uff09\u306e\u7fd2\u719f\u3084\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b9\u30ad\u30eb\uff08PMP\u8cc7\u683c\u53d6\u5f97\uff09\u3001ITIL\u3084\u30a2\u30b8\u30e3\u30a4\u30eb\u958b\u767a\u306e\u77e5\u898b\u304c\u91cd\u8981\u8996\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000\u8cc7\u683c\u53d6\u5f97\u306f\u3001\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u3092\u8a3c\u660e\u3059\u308b\u624b\u6bb5\u3068\u3057\u3066\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u307e\u3059\u3002PMP\uff08\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u3001ITIL\uff08IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\uff09\u3001\u304a\u3088\u3073Salesforce\u8a8d\u5b9a\u8cc7\u683c\u306f\u3001\u63a1\u7528\u6642\u306e\u30d7\u30e9\u30b9\u6750\u6599\u3068\u3057\u3066\u5f79\u7acb\u3064\u5834\u9762\u304c\u591a\u3044\u3067\u3059\u3002\u3053\u308c\u3089\u306f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3084\u96c7\u7528\u8005\u304b\u3089\u306e\u4fe1\u983c\u6027\u3082\u9ad8\u3081\u3001\u3088\u308a\u9ad8\u984d\u306a\u6848\u4ef6\u3084\u30dd\u30b8\u30b7\u30e7\u30f3\u3092\u72d9\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000\u307e\u305f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30c7\u30fc\u30bf\u5206\u6790\u306e\u30b9\u30ad\u30eb\u304c\u3042\u308c\u3070\u3001CRM\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3084\u904b\u7528\u306e\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u6226\u7565\u63d0\u6848\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u4ed6\u306eCRM\u30b3\u30f3\u30b5\u30eb\u3068\u306e\u5dee\u5225\u5316\u3092\u56f3\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u7d4c\u9a13\u3092\u7a4d\u3080\u305f\u3081\u306e\u7406\u60f3\u7684\u306a\u4f01\u696d\u9078\u3073<\/h3>\n\n\n\n<p>\u3000\u5e74\u53ce1000\u4e07\u5186\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u7d4c\u9a13\u3092\u7a4d\u3080\u5834\u3068\u3057\u3066\u306e\u4f01\u696d\u9078\u3073\u3082\u91cd\u8981\u3067\u3059\u3002\u5927\u624bIT\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f01\u696d\u3084CRM\u30c4\u30fc\u30eb\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3067\u306e\u696d\u52d9\u7d4c\u9a13\u306f\u3001\u5e02\u5834\u4fa1\u5024\u5411\u4e0a\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u591a\u69d8\u306a\u8ab2\u984c\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u5fdc\u7528\u529b\u304c\u8eab\u306b\u4ed8\u304d\u3001\u30ad\u30e3\u30ea\u30a2\u30a2\u30c3\u30d7\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000\u4f8b\u3048\u3070\u3001Salesforce\u3084Oracle\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u4f01\u696d\u3067\u306f\u3001\u6700\u65b0\u6280\u8853\u3084\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u5b66\u3079\u308b\u6a5f\u4f1a\u304c\u8c4a\u5bcc\u306b\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u69d8\u3005\u306a\u696d\u754c\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u6848\u4ef6\u3092\u62c5\u5f53\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u7a2e\u306b\u5fdc\u3058\u305fCRM\u306e\u8ab2\u984c\u89e3\u6c7a\u529b\u3092\u990a\u3048\u308b\u306e\u304c\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002\u4e00\u65b9\u3067\u3001\u4e2d\u5c0f\u898f\u6a21\u306e\u4f01\u696d\u306f\u3088\u308a\u5e45\u5e83\u3044\u696d\u52d9\u306b\u643a\u308f\u308c\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u6025\u6210\u9577\u306e\u6a5f\u4f1a\u3092\u5f97\u3084\u3059\u3044\u74b0\u5883\u304c\u6574\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3000\u3055\u3089\u306b\u3001\u8ee2\u8077\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3082\u6709\u52b9\u3067\u3059\u3002\u975e\u516c\u958b\u6c42\u4eba\u306b\u306f\u9ad8\u5f85\u9047\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u304c\u591a\u304f\u542b\u307e\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u81ea\u8eab\u306e\u30b9\u30ad\u30eb\u3084\u5e0c\u671b\u5e74\u53ce\u3092\u5143\u306b\u3001\u9069\u3057\u305f\u4f01\u696d\u3078\u306e\u6a4b\u6e21\u3057\u3092\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u52b9\u7387\u7684\u306a\u30ad\u30e3\u30ea\u30a2\u30a2\u30c3\u30d7\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.kotora.jp\/c\/122916-2\n<\/div><\/figure>\n\n\n\n<p class=\"has-text-align-right\"><strong><a href=\"https:\/\/www.kotora.jp\/service\/tenshoku_entry.php?utm_campaign=kotora_contents_52114\">\u8ee2\u8077\u306e\u3054\u76f8\u8ac7\uff08\u7121\u6599\uff09\u306f\u3053\u3061\u3089\uff1e<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u8077\u306e\u9b45\u529b\u3068\u8ab2\u984c<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u3084\u308a\u304c\u3044\u3092\u611f\u3058\u308b\u77ac\u9593\u3068\u306f\uff1f<\/h3>\n\n\n\n<p>\u3000 CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u8077\u306b\u304a\u3044\u3066\u3001\u6700\u3082\u3084\u308a\u304c\u3044\u3092\u611f\u3058\u308b\u77ac\u9593\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u304c\u9867\u5ba2\u7ba1\u7406\u3084\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u306b\u3088\u3063\u3066\u76ee\u306b\u898b\u3048\u308b\u6210\u679c\u3092\u4e0a\u3052\u305f\u77ac\u9593\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u5f8c\u306b\u696d\u7e3e\u304c\u5411\u4e0a\u3057\u305f\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u30ea\u30d4\u30fc\u30c8\u7387\u3068\u3044\u3063\u305f\u6570\u5024\u304c\u5927\u304d\u304f\u6539\u5584\u3055\u308c\u305f\u308a\u3057\u305f\u969b\u306b\u306f\u3001\u81ea\u5206\u306e\u63d0\u6848\u3084\u652f\u63f4\u304c\u76f4\u63a5\u7684\u306a\u7d50\u679c\u306b\u3064\u306a\u304c\u3063\u305f\u3068\u5b9f\u611f\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u306e\u5411\u4e0a\u3084\u52b9\u7387\u5316\u306e\u6210\u529f\u306b\u3088\u3063\u3066\u3001\u65b0\u305f\u306a\u30d3\u30b8\u30cd\u30b9\u30c1\u30e3\u30f3\u30b9\u3092\u5275\u51fa\u3067\u304d\u305f\u5834\u5408\u3082\u3001\u5927\u304d\u306a\u9054\u6210\u611f\u3092\u5f97\u3089\u308c\u307e\u3059\u3002\u7279\u306b\u5e74\u53ce1000\u4e07\u5186\u3092\u8d85\u3048\u308b\u3088\u3046\u306a\u30ad\u30e3\u30ea\u30a2\u30ec\u30d9\u30eb\u306b\u9054\u3059\u308b\u9803\u306b\u306f\u3001\u3088\u308a\u5927\u898f\u6a21\u306a\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u624b\u639b\u3051\u308b\u3053\u3068\u304c\u591a\u304f\u306a\u308a\u3001\u696d\u754c\u3084\u4f01\u696d\u5168\u4f53\u306b\u4e0e\u3048\u308b\u5f71\u97ff\u529b\u304c\u5927\u304d\u304f\u306a\u308b\u305f\u3081\u3001\u305d\u306e\u3084\u308a\u304c\u3044\u3082\u3055\u3089\u306b\u6df1\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u6fc0\u52d9\u3068\u5411\u304d\u5408\u3046\u65b9\u6cd5<\/h3>\n\n\n\n<p>\u3000 CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u9ad8\u3044\u5c02\u9580\u6027\u3068\u8cac\u4efb\u3092\u4f34\u3046\u8077\u7a2e\u3067\u3042\u308b\u305f\u3081\u3001\u591a\u5fd9\u306a\u65e5\u3005\u3092\u904e\u3054\u3059\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u65b0\u305f\u306aCRM\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u3084\u5927\u898f\u6a21\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u63a8\u9032\u6642\u306b\u306f\u6df1\u591c\u3084\u9031\u672b\u306e\u4f5c\u696d\u304c\u767a\u751f\u3059\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u4e2d\u3067\u6fc0\u52d9\u306b\u5411\u304d\u5408\u3046\u65b9\u6cd5\u3068\u3057\u3066\u3001\u30bf\u30b9\u30af\u306e\u512a\u5148\u9806\u4f4d\u3092\u660e\u78ba\u306b\u3057\u3001\u52b9\u7387\u7684\u306b\u4ed5\u4e8b\u3092\u9032\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u307e\u305f\u3001\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b9\u30ad\u30eb\u3084\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u80fd\u529b\u3082\u6c42\u3081\u3089\u308c\u308b\u305f\u3081\u3001\u3053\u308c\u3089\u3092\u78e8\u304f\u3053\u3068\u3067\u696d\u52d9\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5b9a\u671f\u7684\u306a\u4f11\u606f\u3084\u9069\u5ea6\u306a\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u306e\u7fd2\u6163\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3082\u30e1\u30f3\u30bf\u30eb\u30d8\u30eb\u30b9\u3092\u4fdd\u3064\u4e0a\u3067\u6709\u52b9\u3067\u3059\u3002CRM\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u3057\u3066\u9577\u304f\u50cd\u304f\u305f\u3081\u306b\u306f\u3001\u30d0\u30e9\u30f3\u30b9\u306e\u53d6\u308c\u305f\u50cd\u304d\u65b9\u3092\u610f\u8b58\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<h3 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title=\"\u3010\u8d85\u4eba\u6c17\u8077\u3011\u696d\u754c\u5927\u6ce8\u76ee\u306eDX\u30b3\u30f3\u30b5\u30eb\u306e\u4ed5\u4e8b\u5185\u5bb9\u3068\u9a5a\u304d\u306e\u5e74\u53ce\u3092\u516c\u958b\u3057\u307e\u3059\u3010\u91d1\u878d\u30fb\u30b3\u30f3\u30b5\u30eb\u30fb\u30cf\u30a4\u30af\u30e9\u30b9\u306e\u8ee2\u8077\u306a\u3089\u30b3\u30c8\u30e9\u3011\" width=\"1220\" height=\"686\" src=\"https:\/\/www.youtube.com\/embed\/trWG62-QWck?list=PLY6WMeXSp4awlWn0YOIyomwoijGSlkt7N\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"c-responsive-container-16-9\"><iframe loading=\"lazy\" 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