{"id":82,"date":"2020-12-08T11:47:10","date_gmt":"2020-12-08T02:47:10","guid":{"rendered":"https:\/\/itiger.jp\/?p=82"},"modified":"2025-10-31T18:15:31","modified_gmt":"2025-10-31T09:15:31","slug":"itiger-cloud-82","status":"publish","type":"post","link":"https:\/\/www.kotora.jp/c\/itiger-cloud-82\/","title":{"rendered":"Salesforce\u306eAI\u300cEinstein\u300d\u306fCRM\u3092\u6210\u9577\u3055\u305b\u308b"},"content":{"rendered":"<div class=\"smb-contents-outline wp-block-snow-monkey-blocks-contents-outline\">\n\t\n<div\n\tclass=\"wpco-wrapper \"\n\taria-hidden=\"true\"\n\tid=\"\"\n\tdata-wpco-post-class=\".post-82\"\n\tdata-wpco-selector=\".c-entry__content,.c-entry__content .wp-block-group,.c-entry__content .wp-block-group__inner-container\"\n\tdata-wpco-headings=\"h2,h3,h4\"\n\tdata-wpco-move=\"true\"\n\tdata-wpco-move-to=\".c-entry__content\"\n\t>\n\t\n\t<div class=\"wpco\">\n\t\t\t\t\t<h2 class=\"wpco__title\">\u76ee\u6b21<\/h2>\n\t\t\n\t\t<div class=\"contents-outline\"><\/div>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n[word_balloon id=&#8221;1&#8243; size=&#8221;M&#8221; position=&#8221;L&#8221; name_position=&#8221;under_avatar&#8221; radius=&#8221;true&#8221; balloon=&#8221;talk&#8221; balloon_shadow=&#8221;true&#8221; font_size=&#8221;16&#8243; font_color=&#8221;#222222&#8243;]\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b7\u30b9\u30c6\u30e0\u3067AI\u306e\u5229\u7528\u4fa1\u5024\u304c\u96e3\u3057\u3044\u3068\u3044\u3046\u30d1\u30d6\u30ea\u30c3\u30af\u30a4\u30e1\u30fc\u30b8\u306b\u5bfe\u3057\u3001Salesforce\u304cEinstein 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href=\"https:\/\/www.kotora.jp\/service\/tenshoku_entry.php\">\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306b\u8ee2\u8077\u76f8\u8ac7\u3092\u3059\u308b<\/a>[\/word_balloon]\n\n\n\n<p>\u53c2\u7167\u753b\u50cf\uff1a<a href=\"https:\/\/www.insightsquared.com\/2014\/07\/5-things-every-ceo-should-know-about-salesforce-com-reporting\/\" target=\"_blank\" rel=\"noreferrer noopener\">insightsquared.com<\/a><\/p>\n\n\n\n<p>Salesforce\u306f\u5148\u3054\u308d\u3001\u4eba\u5de5\u77e5\u80fd\u6a5f\u80fd\u3092\u642d\u8f09\u3057\u305fEinstein\u3092\u516c\u958b\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5229\u7528\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u9867\u5ba2\u7ba1\u7406\u306b\u975e\u5e38\u306b\u5f79\u7acb\u3064\u3068\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u6a5f\u68b0\u5b66\u7fd2\u3001\u4e88\u6e2c\u5206\u6790\u3001\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u3082Salesforce\u306e\u30af\u30e9\u30a6\u30c9\u3067\u5b9f\u73fe\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<br>\u4f01\u696d\u5411\u3051\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u306e\u642d\u8f09\u306f\u4e0d\u53ef\u80fd\u3060\u3068\u3044\u3046\u8003\u3048\u308b\u4eba\u3082\u3001\u305d\u306e\u8003\u3048\u3092\u5909\u3048\u3056\u308b\u3092\u5f97\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u4eba\u9593\u306e\u80fd\u529b\u3092\u6a21\u5023\u3057\u81ea\u3089\u5b66\u7fd2\u3059\u308b\u53ef\u80fd\u6027\u3092\u79d8\u3081\u305fAI\u306f\u3001\u65e2\u306b\u3042\u3089\u3086\u308b\u5206\u91ce\u3067\u7d50\u679c\u3092\u51fa\u3057\u3066\u304d\u3066\u306f\u3044\u307e\u3059\u304c\u3001\u7279\u5b9a\u306e\u30d3\u30b8\u30cd\u30b9\u306e\u76ee\u7684\u3060\u3051\u306b\u5f53\u3066\u306f\u3081\u308b\u306e\u306f\u7c21\u5358\u306a\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u300cAI\u306f\u8907\u96d1\u3067\u3042\u308b\u305f\u3081\u3001\u591a\u304f\u306e\u4f01\u696d\u306f\u624b\u3092\u51fa\u305b\u307e\u305b\u3093\u3067\u3057\u305f\u300d\u3068Salesforce\u306e\u30bc\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001\u30b8\u30e7\u30f3\u30fb\u30dc\u30fc\u30eb\u6c0f\u306f\u8a18\u8005\u4f1a\u898b\u3067\u8a9e\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>Salesforce\u306f\u3001Einstein\u3067\u3053\u308c\u3092\u8986\u3059\u3053\u3068\u3092\u76ee\u6a19\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u300c\u5168\u3066\u306e\u304a\u5ba2\u69d8\u306e\u70ba\u306eAI\u300d\u3092\u63d0\u5531\u3057\u3001Einstein\u306e\u80fd\u529b\u3092\u5168\u3066\u306e\u30af\u30e9\u30a6\u30c9\u306b\u5c0e\u5165\u3057\u3001\u6a5f\u68b0\u5b66\u7fd2\u3001\u6df1\u5c64\u5b66\u7fd2\u3001\u4e88\u6e2c\u5206\u6790\u3001\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u3092\u5404CRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d44\u307f\u8fbc\u3080\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001Salesforce\u306e\u55b6\u696d\u652f\u63f4\u30fb\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300cSales Cloud\u300d\u3067\u306f\u3001\u6a5f\u68b0\u5b66\u7fd2\u306e\u89b3\u70b9\u304b\u3089\u3001\u6a19\u6e96\u3068\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u53cc\u65b9\u306b\u304a\u3044\u3066\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304b\u3089\u306e\u6d3b\u52d5\u30c7\u30fc\u30bf\u3084\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u95a2\u9023\u3059\u308b\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u30c4\u30fc\u30eb\u304c\u65b0\u3057\u304f\u52a0\u3048\u3089\u308c\u307e\u3057\u305f\u3002\u30ea\u30fc\u30c9\u30bd\u30fc\u30b9\u3001\u696d\u754c\u3001\u8077\u7a2e\u3001\u30a6\u30a7\u30d6\u30af\u30ea\u30c3\u30af\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u306a\u3069\u306e\u30b7\u30b0\u30ca\u30eb\u304b\u3089\u5b66\u7fd2\u3057\u3001\u5f90\u3005\u306b\u30e2\u30c7\u30eb\u304c\u9032\u5316\u3057\u3066\u3044\u304f\u4ed5\u7d44\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305fCRM\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u5225\u306e\u30c4\u30fc\u30eb\u3067\u884c\u3044\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u3068\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u306e\u3084\u308a\u3068\u308a\u306a\u3069\u304b\u3089\u8cfc\u8cb7\u610f\u6b32\u306a\u3069\u3092\u4e88\u6e2c\u3057\u3001\u9867\u5ba2\u306e\u597d\u3080\u5546\u54c1\u3092\u63d0\u6848\u3059\u308b\u306a\u3069\u3001\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u306e\u521d\u671f\u6bb5\u968e\u304b\u3089\u55b6\u696d\u62c5\u5f53\u8005\u306e\u5546\u8ac7\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300cService 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Cloud\u300d\u306e\u5168\u3066\u304cSalesforce\u306e\u30bd\u30fc\u30b7\u30e3\u30eb\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u3001\u30ab\u30ec\u30f3\u30c0\u30fc\u3001e\u30b3\u30de\u30fc\u30b9\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30c7\u30fc\u30bf\u30b9\u30c8\u30ea\u30fc\u30e0\u3084IoT\u306e\u30b7\u30b0\u30ca\u30eb\u306a\u3069\u306e\u5168\u30c7\u30fc\u30bf\u3092\u30ec\u30d0\u30ec\u30c3\u30b8\u3059\u308b\u3088\u3046\u6a5f\u80fd\u3057\u307e\u3059\u3002\u30dc\u30fc\u30eb\u6c0f\u306f\u3001\u300cSalesforce\u306b\u3088\u308bMetaMind\u793e\u306e\u8cb7\u53ce\u306b\u3088\u308a\u3001\u5b9f\u73fe\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u7d04175\u540d\u306e\u30c7\u30fc\u30bf\u30b5\u30a4\u30a8\u30f3\u30c6\u30a3\u30b9\u30c8\u304c\u3053\u306e\u69cb\u7bc9\u306b\u8ca2\u732e\u3057\u3066\u3044\u307e\u3059\u300d\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u3069\u306e\u30d9\u30f3\u30c0\u30fc\u3082\u9ad8\u54c1\u8cea\u306aAI\u5546\u54c1\u3092\u958b\u767a\u3059\u308b\u3068\u3044\u3046\u6311\u6226\u72b6\u3092\u6295\u3052\u3064\u3051\u3089\u308c\u307e\u3057\u305f\u300d\u3068Beagle Research 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href=\"https:\/\/www.kotora.jp\/job\/detail.php?jid=114616&utm_campaign=kotora_contents_crmdx\">\n\t\t\u30d5\u30a9\u30fc\u30c6\u30a3\u30a8\u30f3\u30b9\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u682a\u5f0f\u4f1a\u793e\uff08\u65e7\u793e\u540d\uff1a\u682a\u5f0f\u4f1a\u793e\u30af\u30cb\u30a8\uff09\/\u65e5\u7cfb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30d5\u30a1\u30fc\u30e0\u306eCRM\/CX\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\uff08\u55b6\u696d\u6539\u9769\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6539\u9769\uff09\/\u5e74\u53ce\uff1a\uff5e1600\u4e07\u5186\/\u6771\u4eac\u90fd<\/a><\/em><\/li>\n<\/ul>\n<\/div>\n\n\n\n<!--\/ class block--><\/div>\n\n\n\n\n<center><a class=\"linkOrange1column\" href=\"https:\/\/www.kotora.jp\/job\/search.php?fw=CRM&amp;ob=1&amp;pn=1&amp;utm_campaign=kotora_contents_crmdx\" data-wplink-edit=\"true\">CRM\u95a2\u9023\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u3092\u3082\u3063\u3068\u898b\u308b<\/a><\/center>\n\n\n\n<center><a class=\"linkOrange1column\" href=\"https:\/\/www.kotora.jp\/job\/search.php?fw=DX&amp;ob=1&amp;pn=1&amp;utm_campaign=kotora_contents_crmdx\">DX\u95a2\u9023\u306e\u30dd\u30b8\u30b7\u30e7\u30f3\u3092\u3082\u3063\u3068\u898b\u308b<\/a><\/center>\n","protected":false},"excerpt":{"rendered":"<p>\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b7\u30b9\u30c6\u30e0\u3067AI\u306e\u5229\u7528\u4fa1\u5024\u304c\u96e3\u3057\u3044\u3068\u3044\u3046\u30d1\u30d6\u30ea\u30c3\u30af\u30a4\u30e1\u30fc\u30b8\u306b\u5bfe\u3057\u3001Salesforce\u304cEinstein 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