総合不動産サービスでのFacility Coordinator (SNS company)の求人

●Client/Stakeholder Management
Provide superior customer service to meet on-site client’s expectations
●Procurement & Vendor Management
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
Assist in the procurement of vendors and services as required for Japan office
Track and coordinate vendor contracts and renewal
●Finance Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner across locations
Ensure prompt and accurate management of purchase orders in JDE(Purchasing system) across locations
●Health & Safety Management
Conduct regular audits to ensure safety procedures on site are in place and working
Assist in carrying out safety procedures when needed
●Site Operations Management
Assist in the implementation of Industry Best Practice operations
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Seek ways to constantly reduce costs and improve operational standards
Maintain premises in neat and good working condition at all times
Maintain duplicate office keys in good order
Coordinate meeting room bookings where required
●Risk Management
Assist in the implementation and management of property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Our company’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
●Catering
Manage and assist with pantry and kitchen services both in daily operation and with events
Coordinate with cleaning staff and suppliers to ensure that pantry items are always in stock
●Event Management
Work directly with site leadership and client representatives to plan and execute events
May require out of office hour support
●Mailing Services
●Follow up with Customs House Agent (Fedex, Expeditors & UPS etc.) for every transaction and Import & Export Declaration Services
●Handle all incoming and outgoing mailing and courier services
●Maintain an updated mailing & shipment tracker
●Repair & Maintenance services
●Act as point of contact for repair and maintenance in term of electrical, mechanical, plumbing, HVAC, kitchen power, bathroom issues
●Coordinate with vendors to perform on-site witnessing for any PPM(Preventive Planned Maintenance) or ad-hoc repair and maintenance work. Ensuring all PPM and reactive tasks are delivered in line with contract KPIs.
●Carry out daily checks to include building plant, fire equipment, logging all issues found in task system
●Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.

＜Required Qualifications, & Experience ＞
・Japanese (Fluent), English (business level)
・ Minimum of 1 year experience for all or a part of the above roles

＜PERSONAL EFFECTIVENESS＞
・Intermediate to Advanced skills in Microsoft Office software
・A strong customer service work ethic
・Ability to interface with client at all levels, particularly senior client stakeholders
・Ability to adapt to widely differing client requirements and produce large volumes of work quickly and meet a number of priorities at once
・Show initiative, is self-motivated, sets targets for self
・Is a team player and regularly contributes to team discussions and problem solving sessions
・Is able to think strategically in making decisions to resolve problems or improve operations, based on ethical standards
・Seeks innovation and actively searches out opportunities with potential benefits, trading off negative consequences and risks
・Promotes open, constructive relationships with the Our company team working on the Client Contract, Client Property and the Client’s customers. Promotes relationships with other procurement and contract management personnel in other business groups, and in both the wider Our company and industry environments
・Regularly communicates plans and performance in a clear motivational manner
・Listens effectively and communicates through actions and example
・Promotes communications within the team and throughout Our company