外資系ホテル予約サイト運営会社のCustomer Relationship Managementの求人

Strategy - Dig into customer insights to better understand our customer’s needs, and how we can address them with targeted communications
Lifecycle- Develop the customer journey for Japan from sign up to churn reactivation
Work closely with HQ counterparts to ensure we have the right tools to fulfill CRM Japan’s ambitions.
Build the CRM roadmap and customer comms calendar
Drive Revenue
Work closely with the Revenue team to understand how we can best utilise inventory for maximum gain.
Create captivating, impactful sales driven campaigns that will drive real business impact

8+ years of combined experience across Marketing & CRM
Have an analytical approach to marketing & advanced in gSheets / Excel
Great stakeholder management (you’ll be working across many different teams)
Naturally inquisitive and innovative personality, who is always looking for new ways to solve problems.
English/Japanese bilingual
Thrives in a high paced, demanding environment.
Start-up experience is preferable but not essential
Nice but not required: E-commerce experience with proven ability to drive revenue
Collaborate with broader team to ensure that the Japan business succeeds, and becomes an “employer-of-choice” for the best talent in the market.