人工知能エンジンのビジネス活用のリーディングカンパニーでのSenior IT Engineerの求人
求人ID:115061
募集終了
転職求人情報
職種
Senior IT Engineer
ポジション
スタッフ
おすすめ年齢
20代
30代
40代
50代以上
年収イメージ
経験・能力を考慮の上、当社規定により決定します(イメージ:650万円〜850万円)
仕事内容
<Helpdesk>
●Ensure the second level service desk for our client’s in ASPAC regions, fall-back support for the rest of the ASPAC regions
●Respond with diligence to questions, requests and problems of our clients. Escalate to management and colleagues when and where required.
●Use the tools and procedures provided by information systems.
<Installation Services>
●Install and maintain the office support infrastructure for ASPAC. The offices support infrastructure comprises:
-WAN/LAN network
-Windows server environment
-Windows/Office workstation environment
-Printing
-Email
-Internet/Intranet access
-Local applications and application client interface
<Back-Office>
●Perform system administration tasks (Adds, Moves, Changes) for the office support infrastructure
-User administration
-User access administration
-Network printing
-Remote Access and internet access administration
<Application Support>
●Provide support for small, local applications, mostly as interface with party application supplier or support
●Ensure the second level service desk for our client’s in ASPAC regions, fall-back support for the rest of the ASPAC regions
●Respond with diligence to questions, requests and problems of our clients. Escalate to management and colleagues when and where required.
●Use the tools and procedures provided by information systems.
<Installation Services>
●Install and maintain the office support infrastructure for ASPAC. The offices support infrastructure comprises:
-WAN/LAN network
-Windows server environment
-Windows/Office workstation environment
-Printing
-Internet/Intranet access
-Local applications and application client interface
<Back-Office>
●Perform system administration tasks (Adds, Moves, Changes) for the office support infrastructure
-User administration
-User access administration
-Network printing
-Remote Access and internet access administration
<Application Support>
●Provide support for small, local applications, mostly as interface with party application supplier or support
必要スキル
【応募条件】
<Functional requirements>
●Education
-Bachelor or higher in information technology, applied computer sciences, or related field, with MCSE, CCNA, ITIL and related professional certificates is preferred
-Minimum five years’ experience on IT. Infrastructure and helpdesk support or equivalent with at least 2 years in supervisory level, demonstrated and hands-on expertise in technical design and implementation, working experience in a service driven, customer oriented environment
<Technical skills>
●In depth, hands-on technical knowledge of the implemented information systems-solutions within our company
-Windows 7/10 based workstation environment
-Microsoft Office environment
-Microsoft Active Directory Services
-Microsoft Windows 2008/2012 server
-Microsoft Exchange/Outlook email system
-Microsoft Windows Server Update Services
-TCP/IP networking, LAN and WAN technologies
-Cisco routers, switches configuration
-Internet technologies (IIS, HTML, proxy server)
-Microsoft SQL Server
●Good understanding of general business applications and their interaction with the infrastructure
●Conceptual knowledge of project management concepts and practices
<Managerial skills>
●Effective communication skills
●Good negotiation skills with a service oriented mindset
●Good decision making skills coupled with pronounced ability to work in team with other group of the IT department
●Ability to translate the company’s missions, vision and strategies into working principles for IT
●Ability to present technical matters to a non-technical audience.
●Skills to discover new opportunities for improvement of the services delivered to our internal client
【求める人物像】
<Personality>
●Service oriented mindset with good communication skills
●Willingness to work as a part of an international team that uses and applies standardized tools and procedures
●Occasionally travel outside Japan
●Good decision making skills and self-reliance
●Team spirit, knowledge and information sharing skills
【語学スキル】
Bilingual in English and Japanese
<Functional requirements>
●Education
-Bachelor or higher in information technology, applied computer sciences, or related field, with MCSE, CCNA, ITIL and related professional certificates is preferred
-Minimum five years’ experience on IT. Infrastructure and helpdesk support or equivalent with at least 2 years in supervisory level, demonstrated and hands-on expertise in technical design and implementation, working experience in a service driven, customer oriented environment
<Technical skills>
●In depth, hands-on technical knowledge of the implemented information systems-solutions within our company
-Windows 7/10 based workstation environment
-Microsoft Office environment
-Microsoft Active Directory Services
-Microsoft Windows 2008/2012 server
-Microsoft Exchange/Outlook email system
-Microsoft Windows Server Update Services
-TCP/IP networking, LAN and WAN technologies
-Cisco routers, switches configuration
-Internet technologies (IIS, HTML, proxy server)
-Microsoft SQL Server
●Good understanding of general business applications and their interaction with the infrastructure
●Conceptual knowledge of project management concepts and practices
<Managerial skills>
●Effective communication skills
●Good negotiation skills with a service oriented mindset
●Good decision making skills coupled with pronounced ability to work in team with other group of the IT department
●Ability to translate the company’s missions, vision and strategies into working principles for IT
●Ability to present technical matters to a non-technical audience.
●Skills to discover new opportunities for improvement of the services delivered to our internal client
【求める人物像】
<Personality>
●Service oriented mindset with good communication skills
●Willingness to work as a part of an international team that uses and applies standardized tools and procedures
●Occasionally travel outside Japan
●Good decision making skills and self-reliance
●Team spirit, knowledge and information sharing skills
【語学スキル】
Bilingual in English and Japanese
就業場所
就業形態
正社員
企業名
人工知能エンジンのビジネス活用のリーディングカンパニー
企業概要
人工知能エンジンをリーガル面や不正検知に活用する事業から始まり、現在は培って来たナレッジをデジタルマーケティング、ビジネスインテリジェンス、ヘルスケア等の様々な分野に展開しています。テキスト情報からの効率のよい必要情報の収集に強みを持ちます。
企業PR
業務カテゴリ
組織カテゴリ
備考
PCサポート・ヘルプデスクの求人情報
事業会社の求人情報
上場企業の求人情報
転職体験記
- 初めての転職、大手銀行から大手監査法人へ(20代/女性/私立大学卒)
- 外資系大手生命保険会社で再びシステム開発の業務へ(30代/女性/私立大学卒)
- チャレンジできる環境を求めて、インターネットメディアと人材ビジネスを手掛ける企業へ(20代/男性/私立大学院卒)
- 研究開発の経験を活かして、損害保険会社へ(40代/男性/公立大学卒)
- これまでのスキルを活かして、ホワイト企業認定取得の上場ソフトウェアテスト企業へ(40代/男性/専門学校卒)
- 希望を叶え満足の内定、大手運用会社でのシステムエンジニアへ(20代/男性/国立大学院卒)
- ITマネージャーの経験を活かして、外資系総合商社へ(40代/男性/私立大学院卒)
- システム担当としての経験を活かしつつ希望の勤務地へ、独立系投信投資顧問へ(40代/男性/私立大学卒)
- 希望を叶えて、日系大手証券会社へ(30代/男性/私立大学院卒)
- ITコンサルタントとしての経験を活かして、外資系大手試験・認証機関へ(40代/男性/海外大学卒)