グローバルでサービスを展開する大手外資系ITサービス企業でのService Delivery Manager (AWS)の求人
求人ID:1223807
募集終了
転職求人情報
職種
Service Delivery Manager (AWS)
ポジション
Manager
おすすめ年齢
20代
30代
40代
50代以上
年収イメージ
年収イメージ:800万円〜1400万円(経験・能力を考慮の上当社規定により決定)
仕事内容
This is a multi-cloud environment (AWS + GCP) using offshore delivery model. The client is one of the largest HR Service Providers globally with presence in 30 countries. The role involves stake holder management including the business owners & CIO.
Role Responsibilities:
- Responsible for Service delivery & Project Management (accountable for client interface for Japan service delivery)
- Responsible for governance with delivery teams and liaise with clients
- Coordinate with the customer IT/application teams and the offshore delivery team: client/stake holders outside Japan (Australia, Netherlands, India) as well as offshore delivery team (India)
- Manage client priorities proactively and structurally address escalations, if any
- Prepared for 24/7 support based on delivery requirements
- Understand the cloud infra services, ITIL framework and adapt towards DevOps delivery model
- Ensure seamless delivery of cloud, application services and projects
- Drive performance improvement initiatives
※ The work hours are during the Japan business hours; however, the SDM may need to work with the client & internal team during major activities post business hours. The operations team from offshore (India) operates 24x7. The team is also spread across the APAC region and the rest of Europe and Americas regions.
Role Responsibilities:
- Responsible for Service delivery & Project Management (accountable for client interface for Japan service delivery)
- Responsible for governance with delivery teams and liaise with clients
- Coordinate with the customer IT/application teams and the offshore delivery team: client/stake holders outside Japan (Australia, Netherlands, India) as well as offshore delivery team (India)
- Manage client priorities proactively and structurally address escalations, if any
- Prepared for 24/7 support based on delivery requirements
- Understand the cloud infra services, ITIL framework and adapt towards DevOps delivery model
- Ensure seamless delivery of cloud, application services and projects
- Drive performance improvement initiatives
※ The work hours are during the Japan business hours; however, the SDM may need to work with the client & internal team during major activities post business hours. The operations team from offshore (India) operates 24x7. The team is also spread across the APAC region and the rest of Europe and Americas regions.
必要スキル
Competencies Required (Technical/Behavioral):
- Bi-lingual language skills with fluency in Japanese & English for customer & team management
- At least 10 years of experience in Cloud Infrastructure services and Data Center operations (AWS/GCP preferably; Google Cloud a plus)
- Demonstrated experience in managing remote service/project delivery (experience working with global team and offshore delivery model)
- Experience in ITIL based delivery or PMP/ agile project management; willingness to adapt towards DevOps delivery model
- Excellent stakeholder management skills at level of CIOs and IT managers
- KPIs/data insights-based delivery steering
- Quick, decisive and communicative and has strong influencing skills
- Bi-lingual language skills with fluency in Japanese & English for customer & team management
- At least 10 years of experience in Cloud Infrastructure services and Data Center operations (AWS/GCP preferably; Google Cloud a plus)
- Demonstrated experience in managing remote service/project delivery (experience working with global team and offshore delivery model)
- Experience in ITIL based delivery or PMP/ agile project management; willingness to adapt towards DevOps delivery model
- Excellent stakeholder management skills at level of CIOs and IT managers
- KPIs/data insights-based delivery steering
- Quick, decisive and communicative and has strong influencing skills
就業場所
就業形態
正社員
企業名
グローバルでサービスを展開する大手外資系ITサービス企業
企業概要
グローバルでサービスを展開する大手外資系ITサービス企業
企業PR
数々のグローバル企業に価値をもたらしてきた、業界最高水準のITサービスやソリューションをお客様に提供します。
業務カテゴリ
組織カテゴリ
備考
関連キーワード
PM・PLの求人情報
事業会社の求人情報
グローバルの求人情報
- 大手税理士法人での間接税(消費税・海外VAT・関税)コンサルタント (アソシエイト、シニアアソシエイト)/~800万円/東京都
- 【東京・名古屋・大阪】大手税理士法人での法人税専門家/DX推進コンサルタント(アソシエイト〜シニアマネージャー)/~1000万円/東京都
- 大手税理士法人での税務業務BPR/DX推進コンサルタント(アソシエイト〜シニアマネジャー)/~800万円/東京都
- 【名古屋】大手税理士法人での税務業務BPR/DX推進コンサルタント(アソシエイト〜シニアマネジャー)/~800万円/愛知県
- 【大阪】大手税理士法人での税務業務BPR/DX推進コンサルタント(アソシエイト〜シニアマネジャー)/~800万円/愛知県
転職体験記
- これまでの経験を活かして、ECサイト、決済サービス運営ベンチャー企業へ(50代/男性/専門学校卒)
- キャリアアップを希望、テクノロジーとコンサルティング双方を持つITコンサルティング企業へ(30代/男性/専門学校卒)
- 証券会社から有名メガベンチャー資本の急成長フィンテック企業へ(40代/男性/私立大学卒)
- 予てから希望していたIT業界へ(30代/男性/県立高校卒)
- 地方での転職、ソフトウェアの品質保証、テストサービスを主力事業とするIT企業へ(40代/男性/私立大学卒)
- 幅広い経験を活かして、日本を代表する電機・通信機器メーカーへ(30代/男性/私立大学卒)
- ソフトウェアの品質保証、テストサービスを主力事業とするIT企業へ(40代/男性/私立大学卒)
- 信頼できるコンサルタントからの案件を丁寧に活動、日本を代表する電機・通信機器メーカーへ(50代/男性/私立大学卒)
- スキルアップを目指し、クラウド黎明期から市場を牽引し続けるベンチャー企業へ(30代/男性/国立大学卒)
- IT領域での経験を活かして、大手日系生命保険会社へ(30代/男性/国立大学院卒)