Account Manager, Senior/求人ID：97665募集終了
|職種||Account Manager, Senior|
|ポジション||Senior Customer Relations Manager, Customer Relations (Vice President)|
|仕事内容||+Take very clear and strong initiative to lead drastic change to improve efficiency and regain market positioning based upon deep knowledge and insight of the industry with reasonable sense of urgency and taking thoughtful risks.
+Be enthusiastic role model to engage and empower the customer in return, managing the accountability and responsibility of being ambassadors of our franchise.
+Execute stable and tough management role with both external and internal to achieve company goal.
+Encourage people and delegate authorities to meet goals from total optimization perspective.
+Be open and aggressive to acquire new idea to leverage outcome by think-out-of-box.
+Be fanatic of value proposition of the product and have strong talent to engage it to customer.
+Accountable for customer team performance in growing our company revenues and profits with the customer.
+Identification of opportunities for enhancing our company’s relationship with the customer, particularly, pro-active identification and implementation of products and initiatives that grow our company and customer revenues while meeting strategic product objectives.
+Deep understanding of customer needs and pro-actively addressing these needs.
+Leading the our company team serving the customer and acting as the primary point of contact for the customer.
+Managing all our company interaction with the customer.
+Actively engage and coordinate efforts with other customer-facing firm’s resources including Product Sales Specialists, Customer Marketing Specialists, Advisors Account Specialists, Regional Implementation Support, Strategic Operations and processing resources.
+Rebuilding stronger customer relationships and partnering with business development to sell and present products and services to customers by higher level of value, trust and respect.
+Demonstrate measurable improvement.
+Perform high standard of eagerness of efficiency and effectiveness on streamline process and reduce bureaucracy.
+Extensive and profound capability of people management.
+Ability to establish and maintain protocol on critical agenda with external and internal stakeholders over hurdles of languages, logical/emotional opposition, corporate culture difference, historical background and /or personal specificities with clear statement and respectful behavior as an independent professional.
+Leading the customer planning process incorporating inputs and perspectives from Product, Marketing, Advisors, Technology and processing, including revenue targets and resource requirements.
+Provide required inputs to senior segment management for segment planning and resourcing.
+Achieving revenue and profitability targets for the customer relationship.
+Coordinate and lead the efforts in consulting services to clients in conjunction with Advisors.
|必要スキル||-Minimum 10 years customer sales and consultative experience in Financial industry
-Customer management and interaction skills
-Presentation and proposal skills
-Leadership and project management skills
-Ability to identify and capture opportunities for increasing our company revenue and profitability
-Consultative sales experience
-Financial services industry experience (credit card experience preferred)
-English and Japanese fluency
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