執行市場運営会社でのTrade Desk Specialistの求人

The Trade Desk Specialist is both a technical and an operational role, requiring direct
hands-on interaction with trading systems as well as administrative and operational tasks.
The role is served by experienced financial technologists with responsibilities that include
providing customer support and production level operational oversight of one or more
real-time low latency our Japan equity trading platforms (Alpha, Select, Match, BIDS) and
Smart-Order-Routing (SOR) system.
This role is responsible for providing first class support in conjunction with solving
problems, monitoring systems, and ensuring systems maintain a healthy state and
troubleshooting when they are not. The Trade Desk Specialists will often act as a liaison
between different stakeholders including global and regional securities and buy side firms,
vendors, other exchange operators, along with internal business and technology teams. A
Trade Desk Specialist should be able to work independently with little to no direct
supervision in performing their duties.
Job Description:
Provide customers and sales, support and training related to platform behavior,
order processing behavior, market structure, and feature/functions.
Perform daily system checks and periodically review audit logs to verify system
changes. Monitor active production, disaster recovery, and certification/test
environment systems and ensure our platforms and systems are operating as
expected. Take direct action to resolve known issues. Provide customers,
regulators, and the business with live updates related to systems and trading issues.
Support all our Japan trading systems (both production and Certification
environments) and SOR; service client order enquiries; manage client requests on
trade capacity and/or other trading/settlement correction and verifications;
execute workflow related to PTS margin and other operations to ensure compliance
with Japan regulations.
Liaise with business associates, customers, and software engineers to define and
design new features and functions. Test changes to systems and platform
functionality prior to deployment and work with software engineering team to
resolve systemic issues that are identified. Participate in internal/external weekend
testing as needed.
Liaise with vendors and market operators of facilities supporting critical financial
infrastructure in supporting our platform
Perform analytical functions to troubleshoot and explain technical and/or trading
issues; together with tech support teams, conduct root cause analysis as well as
impact analysis studies, and resolve customer issues for us trading systems and
other platforms related to our Application Programming Interfaces (APIs). E.g.,
market data, order entry, web service APIs. Participate in operational on-call
support rotations as needed.

<Specialist>
Requirements
Language: Bilingual required with fluent Japanese and at least business
level English.
3 years of relevant experience with client service capacity within exchange/PTS
based environment and/or financial markets industry.
Experience dealing with front office traders, brokers, regulatory bodies,
clearing houses, vendors or exchanges.
Good knowledge and understanding of the Japan Equities market.
Broad IT skills including a working knowledge of common trading platforms
and technologies such as the FIX protocol.
Basic knowledge and understanding of SQL and UNIX Shell.
An understanding of exchange connectivity would be a plus
Client-Connectivity
Trading System Interfaces (Order Entry/Market Data)
Education: Degree educated preferably in Business or IT

<Senior Specialist>
Requirements
Language: Bilingual required with fluent Japanese and at least business
level English.
5 years of relevant experience with client service capacity within exchange/PTS
based environment and/or financial markets industry.
Thorough knowledge and understanding of the Japan Equities market.
Experience dealing with front office traders, brokers, regulatory bodies,
clearing houses, vendors or exchanges.
An understanding of all aspects of exchange connectivity including:
Infrastructure / Client-Connectivity
Trading System Interfaces (Order Entry/Market Data)
Broad IT skills including a working knowledge of common trading platforms
and technologies such as the FIX protocol.
Good knowledge and understanding of SQL and UNIX Shell.
Understanding of Agile Development Methodology, experience and working and
interacting with software development teams would be a plus
Education: Degree educated preferably in Business or IT