【Fund Accounting / Financial Management 】 ●Work with Japan Controller on reviewing monthly accounting and management reports for fund related entities done by service providers in IFRS and GAAP; ●Assist Japan Administrative officer on financial operations on fund related entities (TMK, GK, ISH, etc.) ●Assist timely submission and review of quarterly financial reporting of fund entities to Singapore external service provider for consolidation; ●Assist year-end closing and external audit for fundentities;
【Corporate Accounting/Financial Management 】 ●Work with Japan Controller and/or Japan Administrative officer on overall accounting & treasury operations; ●Assist Japan Controller on timely submission and review of monthly financial reporting of corporate accounts to Singapore head office for consolidation; ●Assist Japan Controller on financial/tax operations; ●Assist Japan Controller on external auditors to getannual statutory, non-statutory annual financial statements and annual reporting pack signed off by required deadlines;
- Increase revenue in Funds sales through enhancing relationship with clients by collaborating with various people within the company. - Be a primary contact for the clients - Conduct seminars and studying sessions at the distributor branches all over Japan
Job Purpose Responsible for providing a range of office administration work, including managing equipment and facilities, reception, property safety and maintenance, cleaning, and telephony, among others. Also responsible for leading, managing and delivering the critical operational requirements of the contract, be an excellent communicator, a clear decision maker and be an approachable people manager with a good all-round knowledge of Employee Relations, with an understanding of delivering both hard/soft service facilities management and supplier management.
Key Responsibilities: ●Provide support such as copy services; office supplies, equipment, and inventory; administrative assistance; mail, distribution, and messenger services; records management; cleaning, and maintenance services; company cars and parking spaces; vending machines and coffee services; and reception and communication systems (such as telephone, fax transmissions systems, etc.) ●Operate buildings, facilities, machinery and equipment, including conducting scheduled maintenance, diagnosing and troubleshooting faults and undertaking repair (for WCL). ●Manage telephones and mails. ●Security Management (fire and crime). ●To provide a proactive and strategic Facilities Management service ●To ensure we drive continuous improvement and deliver service excellence ●To generate and drive operational initiatives ●Good understanding of delivering Facilities Management services ●To ensure that all properties comply with Health and Safety and legislative requirements ●To be accountable for the day to day management and services and driving best practice through the organization ●To provide a facility service for company events such as general shareholders’ meeting, etc. ●To ensure compliance in a facility management including payment of facility related cost for WCC, WKR, WSP, WAU, WHK and WIN ●To create a culture of service excellence based on continuous improvement and productivity
- Independently handling and managing property and casualty claims of Japanese clients in accordance with claims handling guidelines - Taking decisions regarding indemnity and quantum within defined limits of authority - Conducting negotiations with clients regarding individual and accumulation losses (e.g. loss mitigation, coverageissues, subrogation) - Producing ultimate loss estimates and conducting quarterly reviews of case and accumulation loss reserves - Working with clients with a view to creating value in accordance with balanced scorecard initiatives - Conducting local claims reviews - Conducting claims-related visits to clients, including provision of loss-prevention services - Coordinating claims management for major losses affecting several divisions - Developing suggestions for improving underwriting quality based on lessons learnt from claims and claims trends analyses, and assisting in drafting clauses - Active participation in internal and external workshops and events
●Analyzes quantitative and qualitative information in the development of quality marketing materials, such as Requests for Proposals (RFPs), Requests for Information (RFIs) and consultant and industry questionnaires. Also responsible for interpreting and managing in-house data from multiple sources and soliciting information from portfolio managers, product specialists, analysts, etc. Maintain and update the consultant databases as well as periodical Request for Information (RFIs), and Due Diligence Questionnaires (DDQs) from investors.
●Translate RFPs and adapt wording to meet the needs of the Japanese market. Prepare responses to Requests for Proposals (RFPs) from institutional investors by collaborating with other team members, sales, investment teams, and other related groups. Work includes calculation and processing of data, translation, schedule management, edit and printing.
●Maintain and update other marketing materials such as pitch books and flyers. Communicate and provide information on a timely, ongoing basis to outside contacts in the positioning of our products. Maintain and update the consultant databases using independent judgment on priorities.
●Provide timely, complete responses to ad hoc requests for projects and information. Perform other job-related duties or special projects as required. Provide administrative support to team members as required.
Client Service Management (CSM) contributes to our mission by delivering first class client service to both institutional clients and mutual fund sponsors. The Client Analyst will work closely with Client Service Managers and be accountable for coordinating client related activities within our Client Service Group (CSG), as well as other line functions to ensure that we successfully deliver on the agreed upon operating and reporting requirements of each of our client organizations.
＜KEY RESPONSIBILITIES＞ ● Work closely with Client Service Managers in support of a number of assigned relationships from client service stand point ● Respond to day to day client directed questions including ad-hoc service and operational inquiries ● Direct interaction with clients, conduct analysis, initiate research, and respond to inquiries on a wide range of topics, often under significant time pressure ● Collaborate with other CSG professional teams (both Tokyo and outside of Tokyo), identifying internal experts to respond to client issues in a timely manner ● Work with Global Relationship Group to gain an understanding of client intent to ensure that we meet the agreed deliverable