Technical Consultant in Employee Experience Solutions/ITインフラサービスプロバイダーの求人

You will be responsible for the following tasks related to IT Helpdesk Services (such as Chatbot, ITSM, Copilot, etc.):

・Leading proposal activities including solution planning for delivery projects involving the consideration and implementation of IT helpdesk services

・Driving migration projects as a technical lead, ensuring successful execution from a technical perspective

※ For delivery projects, your primary role will be to serve as the technical lead throughout the build process from requirements definition to migration.※ You may also be involved in projects related to concept development.

Required Skills
・Experience in delivery projects related to IT Helpdesk Services※ Candidates with leadership experience are especially welcome
・Skills related to IT Helpdesk solutions (e.g., Chatbot, ITSM, Copilot, etc.)
・General project management skills
・Strong communication skills, including the ability to negotiate and coordinate directly with customer leaders during projects

Preferred Skills
・Experience in upstream processes such as concept planning
・Project management certifications such as PMP
・Business-level English proficiency