================================================================== Responsibilities will include: Direct selling of product family via receiving and making outbound calls Responsible for small & medium business accounts Develop & maintain good business relationship with key customers To ensure timely distribution and accurate quotations, qualify opportunity and follow-up to close deals To qualify & identify opportunities and follow-up on potential deals Enhance positive customer experience & satisfaction through timely response to customers’ inquiry Work closely with team members to develop & identify new opportunities & maintain existing customers
As a Inside Sales Executive role you will be responsible for the sales of product family to existing customers and new accounts in manufacturing, pharmaceutical and higher education clients through phone and email to prospective and current accounts. Major responsibilities will include implementing all aspects of territory business development, Managing lead handling, qualifying and selling process, using sales funnel management(salesforce.com) and forecasting to identify accounts with high ’close’ potential, to qualify and to forecast timeframes to close business; following up to ensure customer satisfaction; and coordinating with the System Engineer and Account Executive on demos and technical support for accounts.
The Customer Success Manager (CSM) will manage a portfolio of customers who have purchased our strategic technology and solutions, with the goal of supporting each customer from onboarding right through to technology adoption and use expansion.
The CSM position is key to ours long term relationship with its customers, the contribution of each CSM directly impacts the value realized and the ultimate success of the business relationship.
As well as taking responsibility for developing our relationship with customers, each CSM will be expected to build positive collaborative partnerships with all key internal our organizations, to ensure customer needs are being met in a timely manner.
Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec), in order to best understand and advise customer staff. Responsible for customer communications and conflict resolution. Jointly define success with customers by understanding the business problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. Create and execute Customer Success Plans that set the vision for strategic adoption and usage to align with the business needs and goals of the customer. Monitor Customer Success through a variety of metrics and measures. Develop an understanding of the our products and services available to help customers adopt and leverage the software to meet their goals and business needs Discover opportunities for additional software, services, education and references (and direct leads accordingly). Introduce new software features to customers, prior to each monthly release. Additional Responsibilities
Develop strategy to work with customers and internal resources to coordinate contract renewals. Manage the protection of revenue for the existing renewal stream. Assess account needs and recommend appropriate solutions by applying knowledge of marketing goals and objectives, SAS applications, supported hardware platforms, marketing and business trends, and industry knowledge. Works closely with sales and presales teams, account managers and executives to facilitate timely response to highly qualified, high revenue potential leads.
Are you comfortable making decisions that analyze market data, product features and business terms to develop recommendations that represent a win-win for all parties Can you take complex scenarios and simplify them down to the essentials, crafting an elegant approach that drives customer adoption and revenue growth As a Business Development Manager focused on Cloud Intelligence within Web Services, you will have the exciting opportunity to help shape and deliver on a strategy for using intelligence and insights to programmatically scale Web Services’s cloud computing business. Your responsibilities will include working directly with customers and partners and supporting the Web Services Sales, Marketing, BD and products teams to help win competitive sales engagements. You will serve as an expert resource on knowledge of cloud, IT applications and infrastructures, working with our field teams to understand the benefits of migrating to Web Services. When necessary, you will bring in other Web Services resources to help our customers properly evaluate their options. The ideal candidate will possess a business and technical background that enables them to drive engagements and communicate the benefits of Web Services to IT architects, engineering teams and C-Level executives. You should have demonstrated ability to think strategically and long-term about the complex business and technical needs of customers. You should also have detailed knowledge and a strong technical understanding of cloud concepts, vendors in general, and Web Services specifically.
●Roles & Responsibilities: ・Serve as a key member of the Business Development team in helping to drive Web Services engagements with our customers and partners. ・Able to handle questions or concerns about Web Services value proposition, as compared to our competitors ・Manage deal review updates and interview pipeline end-to-end ・Produce insights based on customer feedback ・Research and analyze competitors ・Work with Web Services Sales, BD and Marketing teams, drive proactive competitive intelligence conversations and positive engagements with our customers ・Understand the business and technical requirements of our customers and partners and determine how their needs can best be met by Web Services. ・Provide training to internal stakeholders ・Be a go-to sales resource and sales liaison between cloud intelligence and the field. ・Handle a high volume of engagements and the fast pace of the cloud computing market
●Roles & Responsibilities ・Develop relationships with Japan sales leaders to drive leads to opportunities and shepherd those opportunities to closure, launch campaigns for your team, identify key targets and build out the contact database ・Partner with Public Sector marketing team to effectively capitalize on events and marketing campaigns by developing and executing comprehensive campaign plans ・Use sales force automation tools to ensure all data is captured, tracked, and qualified leads are entered and assigned to appropriate resources ・Develop reporting and dashboards, define KPIs and mechanisms to measure and drive productivity and impact for visibility across the business. ・Indirectly drive revenue and market share by service across all Japan market segments and meet or exceed assigned performance targets.
Would you like to be part of a team focused on increasing the adoption of CloudFront, our Web Services’ CDN and Perimeter services offering Do you have the business savvy and technical background necessary to help establish us as a key CDN and security provider
As an Enterprise Sales for Edge Services in Japan, you will have the exciting opportunity to help drive the growth and shape the future of an emerging CDN and Perimeter security services technology.
Your responsibilities will include driving revenue, adoption, and market penetration in enterprise accounts.
The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. He/she should also be a self-starter who is prepared to develop and execute against a territory coverage plan and consistently deliver on quarterly revenue targets.
●Roles & Responsibilities: ・Drive revenue and market share in a defined territory or industry vertical. ・Meet or exceed quarterly revenue targets. ・Develop and execute against a comprehensive account/territory plan. ・Create & articulate compelling value propositions around the use of CloudFront. ・Accelerate customer adoption. ・Maintain a robust sales pipeline. ・Work with partners to extend reach & drive adoption. ・Develop long-term strategic relationships with key accounts. ・Ensure customer satisfaction. ・Expect moderate travel.
Elemental is the leading supplier of software-defined video solutions for multiscreen content delivery. We are looking for a Field Operations Manager with exceptional leadership qualities to drive strong revenue growth by accelerating the adoption of hybrid and cloud video workflows as well as developing the on-premise appliance business. In this role, as an overlay sales organisation leader you will exhibit strong interpersonal skills and work closely with our account managers, SA resources and our partner teams. You will directly identify and cultivate Media and Entertainment, Broadcast, Service Providers, Enterprise and Digital Native Business opportunities.
You will be responsible for coaching, motivating, developing of our sales and SA resources, partners and consultants to achieve our goal of becoming the market leader and most respected brand in the video processing space.
This role provides an excellent opportunity to develop and expand key technology relationships and demonstrate best-of-breed solutions to new customers and sales channels. You will work with some of the most creative minds and leading-edge technical innovators in video processing and delivery for studios, operators, content owners, broadcasters, governments, educational institutions, and enterprises.
●In this role you will: ・ Identify and cultivate best customer targets for solution purchases within the region ・ Establish relationships with key customers, recognize the decision-making chain, and utilize available sales tools to close large opportunities. ・ Work closely with our SEA Account Managers and SA teams across the company in selling and promoting video solutions. ・ Identify and establish integrator partnerships and key technology partners to deliver customer solutions. Carefully working with existing our partners, existing our Elemental partners and cultivating new partnerships as required. ・ Present and evangelize our video workflow solutions to customers and integrators. ・ Identify and participate in key industry trade shows, seminars and events in the region. ・ Create and conduct proposal presentations and RFP responses. ・ Work closely with Product Management and Regional Systems Architects to drive and prioritize product requirements based on customer insight and regional requirements. ・ Analyze sales statistics and project pipeline to determine growth potential. ・ Work with Professional Services and Systems Architects to analyze customer needs, craft and present solutions. ・ Provide timely and accurate sales reporting and forecasts.
Would you like to be part of a team focused on accelerating adoption of Microsoft Platform Services ranging from Windows Server and SQL Server to .NET running on our Web Services’ secure, global infrastructure Do you have the business savvy, technical background, and sales skills necessary to help position Us as the cloud provider of choice for Microsoft solutions As a member of the worldwide leader for this fast growing, exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers global computing model. This Microsoft Platform Sales Specialist role has regional responsibility working in our named accounts space and is part of a Global Specialized Sales Organization established to position our web servise as the best place to run Microsoft-based production workloads.
As part of a single-threaded sales team focusing on the Microsoft platform running on our web servise, you will be responsible for working with Named customers in Japan and their existing account teams to qualify and pursue sales opportunities for enterprise application workloads and datacenter migration projects. You will engage with our segment sales, solutions architects, partner and professional services organizations to drive large and highly complex opportunities to closure. These opportunities will include migrating SQL Server, Exchange, SharePoint or SAP applications to the our cloud. Your commitments will include quota accountability, driving platform adoption within select accounts, market penetration in new and existing accounts as well as creating public references with customers telling their story about the success they’ve had running their Windows workloads on our web service. You’ll also work closely with our Partner Network team and with our extensive partner ecosystem to come up with creative ways to scale and grow the business through programs you’ll help coordinate with Systems Integrators and Independent Software Vendors. You’ll be partnering with stakeholders ranging from C-level executives to Technical Decision Makers to help make their cloud migration journey a success.