The Business Analyst will report to the Product & Support Manager, and is business analysis and
project management role requiring direct hands-on interaction with trading systems, as well as
administrative and operational tasks.
●Primary responsibilities include:
Business Analysis: gather business and functional requirements, and create Business
Requirements documents; plan and execute user acceptance tests.
Project Management: project planning and scheduling; coordinate with multiple parties internally
and externally to make sure projects are delivered according to priority and schedule with
proper risk management and quality control.
Our trading system functional and regression testing.
Data analytic and report generation
Responding to customer’s and external parties’ inquiries on operational matters, via telephone
Production systems monitoring and support
Occasional support for client testing on weekends may be required.
The Business Analyst also has a customer-facing support element, requiring direct customer
interaction via telephone and in person. Customer support will re quires liaison with technical and
business personnel including network staff, operations and trading support staff, and vendors.
The qualified candidate must be comfortable with wearing multiple hats with a wide breadth of
responsibilities. In addition, the qualified candidate must be prepared for and comfortable with
providing the highest level of customer support and service in an intense, demanding environment.
The ability to work cooperatively as part of small but highly coordinated and effective team is crucial.
This is a live, real-time trading environment with millions of dollars transacting where micro seconds