Product Manager,PointClub/大手インターネット企業の求人

Why We Hire
As a Product Manager, you will have the responsibility to implement the strategy for Rakuten Point Web and other Front products. You will define business and system requirements with business clients, and develop a product roadmap to communicate the plan with stakeholders. You will join daily huddle and work closely with engineers to solve issues, support and handle development/project tasks and questions from clients in order to drive the delivery.

Position Details
- Define and own the product vision, strategy, and roadmap, aligning with business goals and customer needs.
- Act as the primary liaison between business stakeholders and technical teams, ensuring clear communication and alignment.
- Manage the product backlog, prioritize features, write user stories with clear acceptance criteria, and define functional & non-functional requirements.
- Conduct market research, gather requirements, and analyze customer feedback to drive product improvements.
- Collaborate with engineering, UI/UX and QA teams to ensure timely and high-quality feature delivery.
- Define and track KPIs to measure product success and make data-driven decisions.
- Balance scope, time, and resources to deliver valuable solutions while addressing technical feasibility.
- Be the domain expert in eco-system loyalty programs and be able to recommend improvement solutions.
- Be both quantitative and qualitative, and able to quickly understand and assess complex issues in order to take the right decision.
- Be a role model to the team members when it comes to ownership, proactivity and taking responsibility.
- Production support (on-call).
- Troubleshooting of service in the trouble.
- Handle organizational tasks to support the section.

Mandatory Qualifications
- Bachelor’s Degree (BS) in Computer Science, Economics, Business, or a related field.
- 5+ years experience in web system development.
- Experience in project management.
- Experience working directly with software engineers and business stakeholders.
- Experience in KPI-driven service development.
- Experience writing requirement specifications & acceptance criteria.
- Familiarity with Software Development Lifecycle (SDLC) and Major Development methodologies (e.g., Waterfall, Agile, Scrum, Kanban).
- Strong analytical and problem-solving skills.
- Understanding of the technical stacks, system architecture, and API to define feasible product requirements.
- Use storytelling to convey the value of technical features to non-technical audiences.
- Mediate conflicts between stakeholders with differing priorities and find balanced solutions.
- Motivate and inspire cross-functional teams to achieve common goals without direct authority.
- Warm personality with excellent communication skills.
- Business Level English and Japanese skills.

Desired Qualifications
- Advanced Degree (MS or PHD).
- Experience working with clients and business stakeholders to define project scope.
- Experience in software engineering or in a related field.
- Experience in working as a Web service system developer.
- Experience in creating technical documents (e.g. API Specifications, DB Relationship Diagram, Architectural Design).
- Experience in release management.
- Experience working on multiple products/projects in parallel.
- Experience with modern project management tools, preferably JIRA/Confluence.
- Experience in working with cross-cultural global teams in different locations.
- Experience in B2C product development and management.
- Knowledge of Loyalty Services.

大手ネット系事業会社。

同社はインターネット関連サービスを中心に展開する日本の企業。インターネットショッピングモール、総合旅行サイト、フリマアプリなどのECサイトを運営する。通信、金融、不動産、スポーツなど様々な業種の企業を傘下に有しており、これらで構成される企業集団の中核会社かつ事実上の持株会社である。