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総合不動産サービスでのIT Senior Manager / Director【大阪】の求人

求人ID:138821

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転職求人情報

職種

IT Senior Manager / Director

ポジション

Senior Manager / Director

おすすめ年齢

20代
30代
40代
50代以上

年収イメージ

年収イメージ:800万円〜1200万円(経験・能力を考慮の上当社規定により決定)

仕事内容

【Key Responsibilities】
・Manage the day to day IT and Infrastructure Operations (Deskside Support, Telecommunications/Video, Network Operations, Security, etc.) for our company’s West Japan offices (Osaka and Fukuoka) aligned with Regional and Global IT best practices, guidelines, and compliance.
・Deliver smooth and effective IT environment and end user experience for employees
・Develop and implement processes/practices for continuous improvement to enhance IT service delivery (e.g. voice, servers, switches, routers, etc.)
・Manage vendors and subcontractors for the delivery of infrastructure projects across our company in Japan
・Work very closely and effectively communicate with Tokyo HQ and Regional HQ to manage projects, communicate status, submit requests, and escalate any issues as required
・Prepare, monitor and report on all aspects on infrastructure lifecycle management and instigate projects to ensure that infrastructure remains with our operating cycles;
Ensure effective and strong IT security guidelines are in place and executed aligned with Regional and Global mandates
・Conduct end user training on new and existing services, particularly in relation to projects associated with office moves and infrastructure refresh.
・Manage ICT governance documentation and ensure documents are up-to-date and followed
・Provide operational expertise into the day to day management of infrastructure
・Establish a reporting regime with relevant indicators for infrastructure and operations
・Work with the deskside team to establish processes and procedures around the operational infrastructure
・Manage projects associated with our corporate office relocations, decommissions and expansions
・Co-ordinate 3rd Party vendor on site activities as required

必要スキル

【Qualifications and competencies】
・10+ years of Information and Communications Technology experience at a large global company with experiences in Deskside Support, Telecommunications/Video, Network Operations, IT Security, etc. Technical qualification or certification in Information and Communications Technology preferred.
・Demonstrated ability to lead an IT operation, including task management, delegation, performance management and reporting.
・Strong customer focus and desire to take initiatives to support end users and customers
・Deep understanding of the importance of IT security and ability to identify risks with mitigation actions
・Strong ability to problem solve and devise ways to find solutions, seeking for guidance and support as required
・Self starter and ability to independently manage projects with effective reporting and communication
・Strong and effective communication in both Japanese and English to both end users and senior management.
・Obtain in-depth understanding of the JLL technical operating environment and global best practices / guidelines
・Passion for new technologies and willingness to learn and adopt new technologies to benefit the company
・Build strong working relationships with diverse client base, be effective team players and make positive contributions to team outcomes.

就業場所

就業形態

正社員

企業名

外資系総合不動産サービス会社

企業概要

外資系総合不動産サービス会社。 不動産に関する戦略的なソリューションとサービスを包括的に提 供。

企業PR

業務カテゴリ

組織カテゴリ

備考

【Managerial and Planning】
Ability to effectively organise, plan and deliver services to:
・Prioritise workloads to meet deadlines and meet individual performance goals
・Contribute to work area planning
・Contribute to the achievement of team goals
・Work with a geographically dispersed team
・Develop long terms life cycle based plans around critical infrastructure

【Continuous Improvement and Change Management】
Orientation towards continuous improvement, managing change and being flexible to:
・Identify opportunities to improve service delivery
・Work alongside IT management to delivery the strategic objectives of the IT team
・Support and contribute to implementing change
・Support and identify improvements to processes and practices

【Communication and Client Focus】
Demonstrated understanding of client needs and sound communication and interpersonal skills to:
・Build and maintain relationships with clients and colleagues
・Deliver high quality client service
・Resolve issues of conflict
・Communicate in a clear and concise manner
・Coach and provide constructive feedback

【Leadership/Teams and Integrity】
Demonstrated high standards of integrity and leadership skills to:
・Build effective teams
・Take a positive lead and show initiative
・Resolve and/or refer issues of ethics and probity
・Apply policy and guidelines without personal bias
・Take responsibility for self and group actions
・Foster the development of skills and abilities
・Manage performance
・Model and promote fair and equitable behaviour, Jones Lang LaSalle’s code of business ethics and IT Code of Conduct.

【Decision Making and Strategic Thinking】
Ability to access and use information and emergent technology strategically to:
・Analyse information from various sources
・Make decisions and exercise good judgement
・Demonstrate an innovative approach to problem solving


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