人材育成コンサル会社でのCustomer Success Specialist for Corporate Clientsの求人

・Plan and create support materials to assist sales members to meet new acquisition goals
・Interact directly with existing clients to meet expectations
Facilitate registration process, product implementation, onboarding training, and ongoing account review
・Assist with the renewal process for renewal targets
・Manage outreach to customers for product feedback requests and internal escalations to product development teams
・Be the voice of the customer as you partner with engineering, marketing, and sales to deliver best-in-class customer experience
・Make clear both qualitative and quantitative facts about customer usage and needs to better grow product globally

●必須要件／Required
・Experience in ""corporate sales,"" ""sales planning,"" or ""customer success"" in any industry
・Experience negotiating with stakeholders inside and outside the company
・3+ of practical experience in a company
・Flexibility to handle irregular tasks in a multitasking environment
・Ability to act while involving stakeholders to achieve goals
・Align with the company’s business and the company’s mission
・Native or advanced business-level English, and JLPT N2 or equivalent　
*The following tests will be accepted as a substitute for the Japanese Language Proficiency Test (JLPT)

●歓迎要件／Preferred
・Experience in service companies such as web services
・Experience in B2B