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大手証券会社でのService Management Team Member/求人ID:1261226

株式会社コトラ
募集継続中
職種
Service Management Team Member
ポジション
Associate
おすすめ年齢
20代
30代
40代
50代以上
年収イメージ
応相談(経験・能力を考慮の上当社規定により決定)
仕事内容
The Production Services IT Service Management team is responsible for ensuring that Our Technology remain in governance for key IT Controls. The team is also responsible for the IT Service Management across all IT departments.

●Responsibilities
・You will work closely with all Our Technology teams
・You will work closely with other Our Technology teams to manage the aggregate risk profile across the whole of technology within Change Management Process
・You will work closely with the IT Governance function ensuring that all appropriate policies and processes are maintained within Wholesale Production Services technology teams
・You will work closely with release management teams in order to ensure all releases are documented correctly in the change management system
・You will be responsible for the management of the all change conflict calls
・You will be responsible for ensuring that the short range and long range change calendars are maintained
・Production of Management Information Reporting relating to IT Service Management
・Participate in the service management process and tools improvement working groups
・Incident & Problem Management work with Production Support Teams to ensure that all incidents and problems are registered and documented correctly
・Capacity Management work with Production Support Teams to ensure that all quarterly ・Capacity reviews are completed
・Configuration Management work with all technology teams to ensure that all managed assets are registered and assessed on a regular basis for accuracy and completeness.
・DR Operations
必要スキル
●Skills & Experience Required:
<Mandatory>
・Experience of working in an ITIL environment. ITIL Certifications would be advantageous.
・Experience of working within an IT Service Management team would be beneficial
・Strong understanding of the IT platforms, infrastructures, servers/desktops, applications/software and general equipment used in large enterprise IT environments
・Excellent communication skills
・Fluent written and spoken English

<Preferred>
・1 year commercial experience of working within an investment bank support area
・Business level written and spoken Japanese

●Knowledge Required
<Mandatory>
・Report writing skills
・Be able to pick up new technologies and to want to develop skills extremely quickly
・Experience of investment banking

<Preferred>
・Working knowledge of SQL
・MS SQL Reporting Services
就業場所
東京都
就業形態
正社員
企業名
大手証券会社(本社・ミドル・バック部門)
企業概要
国内大手証券会社
企業PR
日本をベースとしたグローバル金融機関。インベストメント・バンキング、グローバル・マーケッツ、アセット・マネジメント、リテールビジネス等を行っています。
組織カテゴリ
備考
関連キーワード
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