外資系SCM SaaSソリューション提供企業でのSupport Engineerの求人

Overview:

・Will be responsible for troubleshooting and resolving technical issues. Act as a product technical liaison between the customer and various internal teams such as support, development, and consulting; this will involve ongoing learning for yourself and capturing knowledge for sharing with others.
・Develop expertise in selected Blue Yonder solutions and work to drive and improve the value customers are receiving in their investment, aiming to increase overall consumption of our products.
・Need to be detail-oriented, organized, and be able to manage time effectively in a challenging environment. A strong desire for learning, self-improvement, and collaboration in technical and personal / soft skills is essential.
・The Ideal candidate will have extensive hands-on Systems Administration experience, exceptional communication skills (written and oral), experience working in the IT or Software industry, effective team leadership skills, excellent prioritization skills, and attention to detail with a strong drive for success.
・トラブルシューティングとテクニカルイシューの解決・顧客と様々な内部チーム(サポート・開発・コンサル等)のプロダクトテクニカル面でのリエゾン。

●必須要件
・問題分析・解決能力。
・SQL及びバッチスクリプティングに習熟していること（DBはOracleでOK）。
・ビジネス英会話（TOEIC730点以上）。

●優先要件
・DBA、ネットワーク、Azure、Linux等の知識 。
・サプライチェーン製品の導入または運用保守経験（何かしらのシステム構築・運用保守経験でも可）。