金融、IT、コンサル、製造業、経営層の転職支援に特化した転職支援サービス【コトラ】

金融、IT、コンサル、製造業、経営層の転職支援に特化した転職支援サービス【コトラ】

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大手製薬会社でのExecutive Technical Support Services (ETSS) Manager/求人ID:133659

募集終了
株式会社コトラ
職種 Executive Technical Support Services (ETSS)
ポジション Manager
おすすめ年齢
20代
30代
40代
50代以上
年収イメージ 年収イメージ:〜800万円(経験・能力を考慮の上当社規定により決定)
仕事内容 ●ACCOUNTABILITIES:
・Lead and develop a team of Exeuctive support staff to provide world-class white-glove VIP support and services.
・Must be able to deal with highly confidential materials and data with appropriate discretion and confidentiality. Must be confident and comfortable providing technical direction and guidance to executive leadership and their EA’s.
・Develop practical and innovative ways to identify and meet goals. Responsible for work that is less defined in scope and must have the understanding and experience to execute business objectives.
・Provide comprehensive training to the Executive team on new and existing technologies.
・Partner with the Corp IT and End User Experience team on new technology introductions.
・Must be available for 24hr on-call rotation
・Travel to and provide support of executives’ home offices concerning network and desktop services.
必要スキル ●EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
・Bachelor’s degree in computer related field or 5+ years of relevant technical experience. Technical certifications preferred.
・Bilingual fluency in English and Japanese is an absolute must.
・Minimum of 5 years of experience providing Executive Support
・Minimum 5 years’ experience supporting end users and systems, both on-site and remotely (Windows, Apple (iPads, iOS, iPhones, Macbooks etc), Citrix, MS Products, O365, and AD accounts).
・Ability to deal with executives and their admins professionally in both demeanor and appearance, and must be comfortable providing technical leadership and direction to the same.
・Proven Project Management and Operational experience
・Strong customer centric skills essential for this role.
・Ability to listen & comprehend, then quickly action issues.
・Ability to work in a fast-paced, dynamic, high pressure environment.
・Technical skills in PC, Mobility, Video Conferencing
・Strong oral and written communication skills.
・Proven analytical and problem resolution skills.
・Quality and cost driven.
・Ability to influence and build consensus with other IT teams and leadership .
・Strong interpersonal and leadership skills.
就業場所 東京都
就業形態 正社員
企業名 国内トップ製薬メーカー。
企業概要 国内首位の製薬メーカー。世界のグローバルトップ10を目指す。
生活習慣病に強み。米国社買収でがん領域強化。新興国開拓へスイス大手買収。
企業PR
業務カテゴリ その他(事業会社)
組織カテゴリ 事業会社
備考
関連キーワード メーカー グローバル

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