人材育成コンサル会社でのCustomer Success Specialistの求人

Plan and create support materials to assist sales members in meeting new acquisition goals.
Interact directly with existing clients to meet expectations.
Facilitate the registration process, product implementation, onboarding training, and ongoing account review.
Assist with the renewal process for renewal targets.
Manage outreach to customers for product feedback requests and internal escalations to product development teams.
Be the voice of the customer as you partner with engineering, marketing, and sales to deliver the best-in-class customer experience.
Make clear both qualitative and quantitative facts about customer usage and needs to better grow the product globally.

●必須要件／Required
Experience in ""corporate sales,"" ""sales planning,"" or ""customer success"" in any industry
Experience negotiating with stakeholders inside and outside the company
3+ of practical experience in a company
Flexibility to handle irregular tasks in a multitasking environment
Ability to act while involving stakeholders to achieve goals
Align with the company’s business and the mission statement
Native or advanced business-level English, and JLPT N2 or equivalent　*The following tests will be accepted as a substitute for the Japanese Language Proficiency Test (JLPT)　

●歓迎要件／Preferred
Experience in service companies such as web services
Experience in B2B