監査およびアシュアランス、コンサルティング等のサービス会社でのCloud Hosting Service Managerの求人

Our company IT Services Limited provides shared technology services to the Our company network of member firms in a secure, legally compliant, efficient and transparent manner.

The Hosting Service Manager will be a member of the Global Hosting Services (GHS) Service Management team and comes to the organization having experience in cloud technology stack especially in Service delivery, provisioning, integration area with a background in IT infrastructure services.

The role holder will be responsible for managing GHS Customer requests and providing consultations including:

・Demand Management: Working directly with customer service teams, fully understand, document and route service requests to the appropriate GHS Teams
・Explain GHS Service Catalog to cloud customers, walkthrough the available service offerings and provide consultations for selecting appropriate services
・Coach cloud customers how to consume GHS services
・Serve as an escalation point for efforts that are experiencing problems
・Be a trusted partner for territories, acting as a bridge between global and local teams

The Global Hosting Service provides and operates highly available 24/7 servers, Iaas and PaaS across multiple global on-premise hosting centers and Public Cloud Service Providers.

The role holder will report into the GHS Service Management Leader and will also work collaboratively
with the Our company IT Services Ltd cloud & hosting operations function.

●Basic Qualifications
・5 years in IT infrastructure services, preferably cloud hosting services - deploying and managing IaaS and PaaS services.
・ITIL certification, Azure Fundamentals (AZ 103）
・Japanese/English Business Level Fluency is quired



●Preferred Qualifications
・GCP/AWS certifications、Project Management Professional (PMP)

複雑化・多様化する企業の経営課題に対し、当グループでは、監査およびアシュアランス、コンサルティング、ディールアドバイザリー、税務、そして法務における卓越した専門性を結集し、それらを有機的に協働させサービスを提供しています。

複雑化・多様化する企業の経営課題に対し、当グループでは、監査およびアシュアランス、コンサルティング、ディールアドバイザリー、税務、そして法務における卓越した専門性を結集し、それらを有機的に協働させサービスを提供しています。