Change Process and Change Governance Team member(Assistant Manager)/外資系生命保険会社の求人

1. Role Overview
The Change Process & Governance role is responsible for ensuring the quality, consistency, and effectiveness of Change Management across the organization. This position oversees Change Governance, Quality Assurance, Intake Management, Tracking & Reporting, Change Enablement, Tooling/Digitalization, and Compliance/Risk/ECF.
The role enables transparent, well governed, and efficient change delivery across all business and technology domains.

2. Key Responsibilities
A. Change Quality Assurance and Governance
Maintain and continuously improve the organization’s Change Management governance framework.
Ensure compliance with internal governance standards throughout the entire change lifecycle (Intake → Planning → Execution → Closure)
. Facilitate and support decision making forums such as SPB, Project and Boards by providing high quality, accurate information.
Conduct quality reviews and assurance checks for change documentation, impact assessments, and readiness criteria.
Identify and implement improvements to governance processes, controls, and reporting.B. Change Intake, Tracking, and Reporting
Manage the end to end intake process for Requests for Change (RfC) and project/demand requests.
Assess, categorize, and prioritize incoming change requests in alignment with strategic and operational objectives.
Maintain integrated change and portfolio tracking, covering progress, risks, issues, dependencies, resources, and budget.
Produce regular reports for senior stakeholders (SPB, Board) addressing KPIs, KRIs, portfolio insights, and governance compliance.
Ensure accurate data quality and timely updates across all related systems.C. Change Enablement, Tools, and Digitalization
Drive digitalization and automation of change processes using platforms such as Azure DevOps, ServiceNow, SharePoint, Power Platform, and other internal tools.
Standardize and optimize process workflows, templates, and guidance for change and project teams.
Support continuous improvement through tool enhancements, dashboards, and analytics.
Lead training, communication, and onboarding related to Change Governance and tools.
Enhance evidence collection, monitoring, and documentation to support audit and control requirements.D. Compliance, Risk, and ECF
Ensure alignment with internal and external regulatory requirements, including FSA and internal governance policies.
Manage and maintain ECF (Enterprise Control Framework) controls related to change, including evidence collection and remediation activities.
Coordinate with Risk and Compliance divisions, and Internal Audit on risk assessments, control testing, and audit readiness.
Monitor compliance performance and proactively identify areas of risk related to change initiatives.
Prepare governance and compliance materials for audit committees and senior management reporting.

3. Stakeholder Management

【Background】
Life Insurance: Not Necessary Financial Industry: Not Necessary

【Must】
Practical experience in Change Management, Project/Portfolio Management, or Governance.
Strong understanding of process design, governance frameworks, and quality assurance
Ability to structure complex information, manage issues, and influence stakeholders.
Professional communication skills in both English and Japanese.

【Nice to Have】
Knowledge of Risk management, internal controls, J SOX, or financial/insurance regulatory requirements.
Understanding of Change/Portfolio governance policies in a regulated environment.
Agile delivery experience (Scrum, Kanban, SAFe) or hybrid project methodologies
. Experience with automation/digitalization initiatives (Power Platform, APIs, workflow tools)
. Experience using digital tools such as ServiceNow, Azure DevOps, Power BI, or equivalent.

外資系生命保険会社

企業向け保険に強みを持つ外資系生命保険会社。日本での営業も長く、充実した営業基盤を有する。