欧州系の転職/コンサル・経営幹部の転職支援【コトラ】

The Role:
We helps users address specific business challenges via its range of solutions. Our solutions can be found in major leading financial institutions, big accountancies and consulting farms, multi-national corporations and top-tier universities around the world.
We are expanding in Asia Pacific and looking for a motivated colleague to join our APAC team, based in Tokyo, as an Implementation & Support Manager. You will work as part of a global services and support structure and report to the Head of Implementation and Support Japan.
This is an exciting opportunity to grow with a global organization, to gain exposure to a broad range of clients and our diverse vertical markets as well as fostering a long-term career with us. As a new member of the Implementation and Support Team in APAC, you will be working in a growing and challenging environment with the opportunity to work autonomously on multiple projects early on.

Responsibilities:
Responsible for providing superior Customer Service at all times you’ll be involved in the full-cycle of customer service: presales, implementation, support and post-sales.
Reporting on the progress of project activities, proactively identify issues to ensure on-time delivery of our solutions to the customer
Constantly consult with clients on how best to deliver our data & configurable software
Review and identify customers’ needs and assist in completing technical details within proposals
Document and deliver Scope of Works
Own the delivery of customer’s solutions
Provide on/offsite customer support
Provide constructive feedback on the client experience to the business
Develop excellent working relationships with colleagues across Sales to ensure all deliverables are reviewed prior to commitment with client
Closely work with the sales team to identify, negotiate and close new opportunities
Answer client questions, resolve issues and complete specific client requests related to our multiple solutions.
Identify product issues; triage, resolve and/or escalate for resolution
Travelling interstate and overseas is expected

Experience:
Project management in delivering software and services projects
Providing presales support for both services and software solutions
Implementing software solutions or Technology Services
Web services-API and integration methods

●総務業務
-オフィスサービス（来客応対、郵便物対応、事務用品管理、ビル管理、保険関係等）
-イベント関係のサポート
-プロジェクト関係のサポート(引越し等)
-その他庶務関係含む総務業務全般　他
●経理業務
-経理業務全般（業者支払および納税、立替費用管理、法人決算対応　等）
-経理外注先および会計監査法人とのやり取り　他
●IT関連業務
-オフィスIT環境整備
-IT外注先（国内・海外）とのリエゾン
-社内ヘルプデスク第一窓口　他
●部内サポート
-人事総務部長のサポート

・同社のグローバルのSIサービスが日本に適用できるかどうか検証およびそのモデル検討。
　具体的にはグローバルメンバにヒアリング・ディスカッションしながら現地サービス調査、日本企業への適用モデル検討・ギャップ検証を行う

●大規模システム開発プロジェクト内における開発チームの一員またはリーダーとして、プロジェクトテクノロジー、タスク分担、管理を行う
●移行フェーズにおいて、タスクを実行する
●チーム・タスク・プランを準備、レビューをし、DevOps ツールによる自動化を実装
●要件に応じてプロジェクト成果物を作成、レビューをする
●見積もりを作成、レビュー後、ステークホルダーからの承認を得る
●開発チームの業務アサインメントを行い、確実に期限内に担当業務が終了するようにする
●チーム、リーダーシップチーム、プロジェクトステークホルダーとの間でコミュニケーションをとり、報告を行う
●プロジェクトマネジャーと密な連携を行うことにより、タイムリーにリスクを特定、解決
●リーダーシップチームとプロジェクトステークホルダーとともに週次で報告を行う
DevOps のツールと技術の実装についてレビューする

生保系プロジェクトにおいて、PMOとして、下記業務をご担当いただきます。

職務内容

●各種タスク（リスク管理、コンプライアンス管理、CRMなどの何れか）において、担当PMと適切に連携する
●プロジェクトの進行状況や問題点・課題点を性格に把握し、関係者への情報共有と対応のサポートを行う
●プロジェクトにおける、各種事務手続きを補佐する
●WBS、その他文書の更新・管理を行う

Job Description:

Our client’s (Life insurance) projects span the globe and require managers to keep the big picture in focus while being able to dive into the unique implementation challenges we face daily. As a Project Manager, you will lead the implementation of medium to large size projects with budgets upwards of $3 million. You are responsible for assembling required project resources, managing the scope of the various projects, escalating issues and anticipating project specific risks to ensure timely and on-budget implementations. You will also conduct project review meetings, develop documentation deliverables, document project status and support the resolution of open issues.

Summary of Responsibilities:

●Works independently, manages and oversees the full system development process for projects / programs that are of medium to large size, duration and complexity and turnover to production
●Develops and manages project plans, work process investment plan, demand and project staging plans with business partners and shared services
●Leads and manages IT program teams (virtual, matrix) for efforts medium to large in size, duration and complexity and applies program and project management processes (including managing stakeholder expectations, communications, Clarity status reporting, Clarity budget management, schedule management, performance reporting, etc.) to an IT program..
●Owns Project / program issue resolution and risk management.
●Leads IT project teams (virtual, matrix) and applies project management processes (including managing stakeholder expectations, communications, budget management, schedule management, performance reporting, etc.) to an IT project.
●May act as program manager on multi-project activities.
●Manages focused project recovery activities including quick situational analysis, needs assessment, and hands-on collaboration to bring in distressed projects and teams back on track.
●Builds and maintains effective on-going communications and relationships between the IT project team and management to ensure that the IT project is completed in a manner that satisfies project objectives.
●Conducts project meetings and is responsible for project planning, tracking and analysis.
●Assists in developing vendor statements of work, deliverables and SLAs. Ensures vendor performance and that deliverables meet contract specifications and SLAs.
●Identifies and coordinates interdependencies to ensure timing and alignment of releases, hardware, and resources.
●Provides technical and analytical support and guidance to project team members. Reviews work products from team and vendor consultants.
●Follows the client’s approved SDLC and project management methodology, ensuring that all required steps are followed, all required deliverables are produced, all approvals are obtained and projects are delivered on time and within established budget.

●最先端のソフトウェア/ビジネスインテリジェンス・ソリューションを、日本国内の顧客にセールス。
●コンサルティングセールスを通して新規顧客を獲得、年間目標の達成に注力。
●同社の製品とソリューションのニーズを見極め、契約権限のある担当者を特定、開拓中の顧客の事業プロセス、組織、予算状況などを深く理解し、自社製品のセールスポイントを訴求。自社の強みを見極めた営業をする。
●アポイントの獲得、ミーティングのスケジューリング、プレゼンテーション、最終交渉(クロージング)を担当。
●セールスプロセスのすべてのルールを順守し、上司に定期的に報告する。
●コンプライアンスやプライバシーなど法的要件を明確に理解し、交渉を推進する。
※ワークライフ・バランスのよい職場です。

The Finance Technology Group is the technology group supporting Finance within Business Infrastructure Services. The Finance Technology Group is seeking a bright, self-motivated, system change coordinator, change analyst, front to back coordinator with a strong financial application knowledge and solid background in software development life cycle (SDLC) methodology experience.

Responsibilities:
Support all aspects of Finance applications used in Japan.
Coordinate change management and change analysis between front and back. Work with end users to understand & resolve issues and drive solutions for requirements.
Carryout requirement analysis and translate requirements into functional specifications for IT team to implement solutions.
Coordinate with IT with test scenario preparation, testing and verification process.
Coordinate with Users, IT and various other application contacts for data analysis and designing business requirements.
Participate in various projects for both regional and global projects to support business demands.
Provide service to business partners with data analysis and reporting areas.

Project overview

One of the key challenges that our Japanese companies face is globalization, i.e., standardizing enterprise architecture globally. There are not so many Japanese companies that attempt to transform themselves to a global company and there are not so many opportunities of working on globalization, however in this SAP project for our major Japanese pharmaceutical client, as they are now shifting to a global company, you will be able to work on such globalization opportunity. If you fulfill your responsibility successfully and make this great transformation happen, you will get quite meaningful experience and bilingual coordination capabilities that majorities of the other Japanese clients show their interests for their globalization.

Role

1. Responsible for identifying gaps between centralized SAP and as-is business process/legal compliance, identifying requirements, to-be business processes/systems, leading/managing implementation and testing.
2. To understand global template (Functional coverage of globally standardized SAP, Global standard processes/policies)
3. To understand high level local organizational structure incl external units, as-is business process flow, high level local as-is system architecture incl. interfaces, middleware and high level data flow
4. To clarify as-is batch job scheduling, monitoring, error handling process and constraints.
5. To identify and prioritize gaps, identify high level requirements/NFRs incl. forms/reports/conversions (Uploading and downloading).
6. To identify to-be integrations, to-be integration technologies and to make list of to-be interfaces with key attributes such requirements descriptions, real-time based/batch job, protocols, data types, frequency, data size etc.
7. To make configurations as per the Japan requirements.
8. To make high level custom design for all the RICEF objects
9. To prepare the test cases (for both configured and RICEFs custom functionalities).
10. To discuss with offshore team the high level custom functionality requirements incl. integrations.
11. To review detailed design documents and UT/IT test cases.
12. To prepare the SIT test cases and test data and execute the SIT.
13. To clarify questions from the client team and from development team in a timely manner.
14. To support the client team and the development team in testing, training, master data preparation and data migration.
15. To communicate with the client team incl. end users.
16. To make a daily communication, weekly and monthly reports to the functional lead.

The candidate will be assigned as a Business Development Manager role, focusing on opening new client account in Manufacturing (MFG) domain. Coping with our Vice President and global team members, the candidate will be responsible for identifying new opportunities, coming up with new proposals with our consulting service, tagging with our consultants and global team members while closing deals, and managing contracts. Our consulting theme mainly covers Strategic Planning, SCM, CRM, Organization, IT management, Digital Transformation, Industry 4.0, IoT/IoS, Global PMI, etc.

クライアント内で大幅にカスタマイズを施したSAPに使い慣れている現状がある中、
Global のIT チームから業務の標準化を目的に、SAP Global Template がクライアント内に導入されます。

Global Template に合わせて日本の業務の進め方そのものを変更しなければならない為、多くのGapが生まれます。
そのGAPをGlobal側の標準化の目的達成とJapan側の要望との間でうまくコントロールし業務部門に入れ込む必要があります。

クライアント内で大幅にカスタマイズを施したSAPに使い慣れている現状がある中、
Global のIT チームから業務の標準化を目的に、SAP Global Template がクライアント内に導入されます。

Global Template に合わせて日本の業務の進め方そのものを変更しなければならない為、多くのGapが生まれます。
そのGAPをGlobal側の標準化の目的達成とJapan側の要望との間でうまくコントロールし業務部門に入れ込む必要があります。

●要件定義が概要レベルで終わり、詳細レベルで業務分析を行うフェースにおいて、
損害サービスの事故受付業務領域（火災・傷害・新種）の画面・機能に関するユーザー要件を、標準化・共通化などの観点で分析し、
Guidewire社製品コンサルタントと技術確認の上、ユーザーと調整を行う。

現在想定する具体的なタスクは以下の通り：
・ハイレベルな業務要件資料（前フェーズ成果物）から、標準化・共通化が可能な項目を抽出し、GW社コンサルタントと協議の上代替案を検討
・各種検討資料の作成
・ワークショップ形式のミーティングにて、代替案の説明・協議・合意形成を行う
・その他、各種課題の検討

●プロジェクト期間
2017/3月後半より1年程度（状況により延長有り）

●勤務地
大井町（日系損害保険企業常駐）

【業務概要】
当社クライアントのセキュリティー解析チームのオペレーションプロセスを改善できるコンサルタントを探しております。

【業務内容】
下記の業務を行っているチームのプロセスの改善を担当いただきます。
・導入済みのセキュリティ製品（FW、IDS、IPS、Proxy等）やServer等のログのセキュリティ分析
・ログをサーバに取り込み、Splunk等による分析
・不審ログ発見時の詳細調査
・セキュリティ監視（SOC）からのインシデント検知受領時のインシデントハンドリング、調査
・ウィルス対策製品等による検知時のインシデントハンドリング、調査

ーーーーーーーーーーーーーーーーーー

【Project Summary】
We are searching for an cyber security operation consultant that can improve our client’s cyber security team’s operation as a lead. Currently the process of the operation is taking too much so they need a specialist that can reduce the process.
The candidate will be part of cyber security handling team of our client.

【Duties and Responsibilities】
Cyber security team is handling the work bellow.
The successful candidate will improve the members operation.

- Analyse day to day security log (access, connection and reasons of log) of their security products (firewall, IDS, IPS, Proxy etc...) and server -> log are upload on server and analyse with Splunk.
- Detail examination of suspicious log
- Handling incidents and investigate when receiving incident detect from Security monitoring (SOC)
- handling incidents and investigate when virus software products detect incidents
- decide next steps to solve problems, involve team members
- to give guidance and advise to members on how to investigate deeper where it looks wrong
- improve log report to simplify but deepen analysis process