＜Position Summary＞ We have a great opportunity for a Sales Professional within the Regulatory Risk and Compliance space to join our growing and dynamic team who has a passion for sales and has a ”hunter” mentality.
The Proposition Specialist has responsibility for driving the Risk business development activity and will be responsible for a gross recurring and outright sales revenue goal.
＜Role Responsibilities＞ ・Develop and manage a sales pipeline in relation to Regulatory Risk and Compliance products and solutions, Worldcheck, EDD etc ・Build lasting relationships with senior level customer contacts in AML, Compliance, Anti Bribery & Corruption & KYC Operations ・Accurately forecast sales pipeline via Refinitiv CRM with weekly, monthly and quarterly focus ・Research and develop territory to build focus lists of potential customers ・Develop and Execute a business plan aimed at delivering against Gross revenue targets ・Leveraging market research, domain, and solution selling expertise to determine customer needs and create optimal sales strategy ・Maintaining up-to-date understanding of industry & regulatory trends and technical developments that affect target markets. ・Establish, collaborate, develop, and maintain industry or other business segment contacts that lead to sales and robust pipelines ・Develop and deliver sales presentations that educate the customer and shorten sales cycle ・Developing sales and marketing proposals for customers on Refinitiv Risk products and services ・Provide product feedback and enhancements required to penetrate new markets or accounts ・Develop and maintain communication with a strong focus on collaboration to all levels of staff and customers
・Be the subject matter expert for our Electronic Trading services and drive revenue retention for Japan. ・Build, maintain, and leverage strong relationships with business decision-makers and users within each account to increase usage. ・Monitor customer health, adoption metrics, renewals and execution of customer success plans ・Educate customers on how Electronic Trading products can support their business objectives to generate dependable usage patterns. ・Help our clients maximize the benefit from our Electronic Trading by developing a clear understanding of their needs and helping them configure the platform to serve them best. ・Increase product stickiness by demonstrating relevant new content and functionality that enable customers to improve efficiencies and to meet their business objectives. ・Partner with sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities, and renewals ・Provide insights to Regional Proposition Sales, Sales Readiness, Customer Operations and Customer Proposition on customer experience and industry trends to drive customer voice in business strategy ・Work with Regional Proposition Sales Team and front-line colleagues as appropriate to deliver campaigns on new capabilities to our customers. ・Customer Success Manager performance will be measured by: ●Breadth & depth of customer relationships ●Activity levels including qualified customer conversations, contacts and training sessions ●Growth in active usage of Electronic Trading ●Contribution to the retention rate ●Campaign performance
We are seeking an experienced results oriented relationship manager with high energy levels to join our Transactions Sales team to cover accounts in Japan. Successful candidates will possess good oral and written communication skills (English and Japanese). They will be working closely with our client’s eFX trading & sales desks as well as liaising with our account managers, and client success teams. Candidates must have strong FX market knowledge, good interpersonal skills, an eye for detail and able to deal with high stress situations in a dynamic environment. The candidate will have experience in promoting established eFX trading services to the Foreign Exchange Financial community. They will be a proven self-starter, be able to manage user relationships, provide a high level of customer service and have a good level of technical product knowledge.
Responsible for managing relationships with & training the customer’s eFX trading & sales functions our trading venues and ensuring customer adoption & satisfaction Proactively manage day to day schedule ensuring that all customers within the RM’s territory are met regularly Identify additional opportunities for increasing usage, volume and revenue from existing customer base Achieve defined volume growth targets Work with colleagues globally to achieve a cohesive and consistent client experience Work closely with the Client Success & Account Management teams Identify new product or functionality enhancements to address the client’s/bank’s needs
＜Position Summary＞ Manages book of business, grows and retains revenue and market share at the designated accounts. Maximizes customer satisfaction, and achieve company’s strategic objectives with accounts under management. Develops and executes account strategy. Co-ordinates Account Activities to provide strong, consistent service levels. Works with stakeholders across the board to deliver stronger, more relevant value propositions helping customer to grow their business, minimize risks or improving productivities.
＜Essential Responsibilities＞ ・Builds and maintains strategic account plans for accounts under management. ・Manages, retains and grows revenue, responsible for sales and accountable for service performance. ・Responsible for enterprise relationship between our company and account. ・Develops strong, high level, contact network within accounts. ・Drives execution of our company’s strategy on the account level. ・Identifies new opportunities, lead sells Enterprise and desktop solutions. ・Works with and utilizes experts/specialists onto the team where required, has oversight of all account activities. ・Prioritizes and directs resources in the account team. ・Responsible for forecasting, keeping management engaged with accounts in a timely fashion, analyses impact from intelligence on competitor activity, provides feedback to Market Development Group. ・Owns local account information in relevant CRM systems. ・Responsible for net sales and revenue quota achievement. ・Responsible for local account plan as well as executing priorities. ・Acts as customer’s advocate within us and our ambassador within client’s enterprise. ・Responsible maintain and increase desktop usage by delivering various training activities.