外資系放送事業者でのAssociate Software Engineer for IT Commerce Platformの求人
求人ID:135547
募集終了
転職求人情報
職種
PBX / IVR Engineer
ポジション
担当者
おすすめ年齢
20代
30代
40代
50代以上
年収イメージ
応相談(経験・能力を考慮の上当社規定により決定)
仕事内容
PBX Engineer is an Experienced technology professional managing, designing & supporting one or more components of the technical infrastructure for medium and large environments (e.g., Avaya, Windows and Linux server administration and such).
PBX Engineer jobs exist to develop and apply technical expertise in one or more IT disciplines that support the organization’s global technical infrastructure, partnering with the business and IT colleagues to support the success of QRG. This includes mentioned Voice Infrastructure technologies, tools, systems, networks, workstations, end user devices, servers, capacity planning, contingency planning, and configuration management. Jobs in this family are responsible for developing, testing, maintaining, installing, securing, and/or deploying technologies. In addition, they are responsible for the establishment, development, and promotion of standard architectures, as well as hardware and software components.
Key Accountabilities:
●Support & Troubleshooting
Provides first/second level troubleshooting, technical and operational support and will escalate when appropriate
●Technology Recommendation
Participates in the evaluation of new technologies relative to their domain(s).
●Performance & Tuning
Makes recommendations to ensure optimal performance and reliability for mission critical enterprise systems
●Design
Works Independently, with limited guidance, to design environments low to medium complexity
●Learning & Innovation
Demonstrate solid working and understanding in technical domain
●Provisioning
Plans and implements infrastructure per prescribe specifications
●Capacity Planning
Reviews capacity, usage and performance of assigned technologies for core enterprise system based on business metrics
Other duties, Responsibilities and activities as assigned
PBX Engineer jobs exist to develop and apply technical expertise in one or more IT disciplines that support the organization’s global technical infrastructure, partnering with the business and IT colleagues to support the success of QRG. This includes mentioned Voice Infrastructure technologies, tools, systems, networks, workstations, end user devices, servers, capacity planning, contingency planning, and configuration management. Jobs in this family are responsible for developing, testing, maintaining, installing, securing, and/or deploying technologies. In addition, they are responsible for the establishment, development, and promotion of standard architectures, as well as hardware and software components.
Key Accountabilities:
●Support & Troubleshooting
Provides first/second level troubleshooting, technical and operational support and will escalate when appropriate
●Technology Recommendation
Participates in the evaluation of new technologies relative to their domain(s).
●Performance & Tuning
Makes recommendations to ensure optimal performance and reliability for mission critical enterprise systems
●Design
Works Independently, with limited guidance, to design environments low to medium complexity
●Learning & Innovation
Demonstrate solid working and understanding in technical domain
●Provisioning
Plans and implements infrastructure per prescribe specifications
●Capacity Planning
Reviews capacity, usage and performance of assigned technologies for core enterprise system based on business metrics
Other duties, Responsibilities and activities as assigned
必要スキル
Critical Skills/Knowledge:
●Technical Expertise
・Demonstrated proficiency in mentioned technologies and within that area can independently evaluate and resolve most problems.
・Possesses solid understanding of the current infrastructure and current security practices
・Builds expertise in own domain (e.g. CRM, CTI, IaaS / SaaS, storage, databases, security) while also developing knowledge of emerging technologies
●Business Knowledge
・Understand the structure and processes of the QRG Technology organization, including the roles of team members and the information and/or resources they may require.
・Demonstrates thorough knowledge of business processes/functions pertaining to area of focus.
・Develops basic understanding of the retail industry
・Understands the impacts of regulations, laws and company policies, standards and procedure to their role
●Scope & Complexity
・Performs routine tasks and works on projects and problems of varied scope, typical low to medium complexity
・Provides first and second level troubleshooting, technical and operational support with limited guidance. Uses flowcharts to support processing logic
●Communications/Contact
・Shares knowledge effectively with other team members and continue to build and begin leveraging internal networks
●Project Role
・Lead in technical design under the guidance of more senior team members. May participate in review of vendor proposals.
・May lead phases of a project. Escalates delays, issues, risks and highlights to project managers and/or project leads.
●Autonomy & Decision Making
・Receives general direction. Work in progress is reviewed routinely
・Escalates issues to the appropriate party when required.
・Provides guidance to other team members with their assignment (e.g., onboarding junior team members)
QUALIFICATIONS :
・4+ years of related experience
・BS in Computer Science or related fields, or equivalent experience
●Technical Expertise
・Demonstrated proficiency in mentioned technologies and within that area can independently evaluate and resolve most problems.
・Possesses solid understanding of the current infrastructure and current security practices
・Builds expertise in own domain (e.g. CRM, CTI, IaaS / SaaS, storage, databases, security) while also developing knowledge of emerging technologies
●Business Knowledge
・Understand the structure and processes of the QRG Technology organization, including the roles of team members and the information and/or resources they may require.
・Demonstrates thorough knowledge of business processes/functions pertaining to area of focus.
・Develops basic understanding of the retail industry
・Understands the impacts of regulations, laws and company policies, standards and procedure to their role
●Scope & Complexity
・Performs routine tasks and works on projects and problems of varied scope, typical low to medium complexity
・Provides first and second level troubleshooting, technical and operational support with limited guidance. Uses flowcharts to support processing logic
●Communications/Contact
・Shares knowledge effectively with other team members and continue to build and begin leveraging internal networks
●Project Role
・Lead in technical design under the guidance of more senior team members. May participate in review of vendor proposals.
・May lead phases of a project. Escalates delays, issues, risks and highlights to project managers and/or project leads.
●Autonomy & Decision Making
・Receives general direction. Work in progress is reviewed routinely
・Escalates issues to the appropriate party when required.
・Provides guidance to other team members with their assignment (e.g., onboarding junior team members)
QUALIFICATIONS :
・4+ years of related experience
・BS in Computer Science or related fields, or equivalent experience
就業場所
就業形態
正社員
企業名
外資系委託放送事業者
企業概要
24時間365日連続発信するテレビショッピング企業
企業PR
業務カテゴリ
組織カテゴリ
備考
勤務地:Japan, Chiba, Makuhari
社内SEの求人情報
事業会社の求人情報
外資系の求人情報
転職体験記
- 初めての転職、大手銀行から大手監査法人へ(20代/女性/私立大学卒)
- 外資系大手生命保険会社で再びシステム開発の業務へ(30代/女性/私立大学卒)
- チャレンジできる環境を求めて、インターネットメディアと人材ビジネスを手掛ける企業へ(20代/男性/私立大学院卒)
- 研究開発の経験を活かして、損害保険会社へ(40代/男性/公立大学卒)
- これまでのスキルを活かして、ホワイト企業認定取得の上場ソフトウェアテスト企業へ(40代/男性/専門学校卒)
- 希望を叶え満足の内定、大手運用会社でのシステムエンジニアへ(20代/男性/国立大学院卒)
- ITマネージャーの経験を活かして、外資系総合商社へ(40代/男性/私立大学院卒)
- システム担当としての経験を活かしつつ希望の勤務地へ、独立系投信投資顧問へ(40代/男性/私立大学卒)
- 希望を叶えて、日系大手証券会社へ(30代/男性/私立大学院卒)
- ITコンサルタントとしての経験を活かして、外資系大手試験・認証機関へ(40代/男性/海外大学卒)